Supervisor, Sterile processing
Beth Israel Lahey Health · Boston, MA · 1 wk ago
Management$34–$50.52/hrInternship
Job Description
The Supervisor is a management role within the Central Processing Department (CPD). CPD technicians report to the Supervisor, who determines the work activities within the department. The supervisor needs to be able to work independently and enforce hospital policies.
- Oversees department practices to be in compliance with professional standards, licensing, and accreditation requirements.
- Develops and maintains all policies and programs related to recycling, production, sterilization, and disposition of critical medical/surgical equipment, instrumentation, and supplies.
- Serves as a hospital-wide consultant and resource on infection and quality control issues related to support services, materials handling, and decontamination/sterilization principles.
- Makes plans, monitors, and manages budgets in functional areas of the department.
- Meets with vendor representatives to plan educational meetings for the staff.
- Has the authority to direct and support employees' daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action, and performance reviews.
- Assists in planning, monitoring, and/or managing budget in functional area of department.
Required Qualifications
- A high school diploma or GED is required.
- Vocational or technical training in CBSPD or CRCST is preferred.
- 3-5 years related work experience is required in CPD and 0-1 years supervisory/management experience is required.
- A Certified Registered Central Service Technician (CRCST) certification is required.
- Knowledge of hospital, infection control, and medical terminology is required.
- Experience with computer systems is required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access.
Preferred Qualifications
- Previous supervisory experience is preferred.
Competencies
- Decision Making: Ability to make decisions that are guided by precedents, policies, and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
- Problem Solving: Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
- Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Manager or Director provides broad guidance and overall direction.
- Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management, and external customers across functional areas.
- Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate, and persuade others.
- Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices, and policies with the ability to use them in complex varied situations.
- Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
- Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Social/Environmental Requirements
- Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
- Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.
- Potential exposure to adverse environmental conditions.
Health Care Status
- HCW 3: Regular provision of service in a patient care area. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, etc - Health Care Worker Status may vary by department.
Sensory Requirements
- Close work (paperwork, visual examination), Color vision/perception, Visual clarity
Physical Requirements
- Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job.
- Daily: Noise (need to shout to be heard), Exposure to dust, gas, fumes, steam, chemicals, Protective equipment required (Respirator, earplugs, mask, gloves, eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens.
- Physical demands include: Constant walking, standing, Endurance-working up to 5-6 hours without a break, frequent bending neck, bending waist, twisting neck, twisting waist, maintaining crouch for > 5 minutes, Repetitive crouch (>2 times/minute), maintaining crouch for > 5 minutes, Repetitive crouch (>2 times/minute), Power Grasping using both hands, Fine Manipulation using both hands, Pushing/Pulling using both hands, Reaching-above shoulder height, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs, Lifting and carrying items weighing up to 25 lbs, Lifting and carrying items weighing up to 50 lbs, Pushing items weighing up to 10 lbs, Pushing items weighing up to 25 lbs, Pushing items weighing up to 50 lbs, Pushing items weighing up to or more than 100 lbs. There may be occasional keyboard use. Rarely there may be Lifting and carrying items weighing up to 75 lbs, Lifting and carrying items weighing up to or more than 100 lbs, Pushing a wheelchair or wheeled bed containing a patient weighing up to 250 pounds, with assistance.
Pay Range
$34.00 – $50.52