Supervisor, Risk Coding
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to decide which sections to include based on content.
The posting includes:
- Intro: "Provider-Centered. Patient-Focused. Built For What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients. Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over. Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day. If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you."
That's about the company and mission. Could be "About the role"? Actually "About the role" is typical for description of role. But we have a description of the role later: "As we continue to grow, we are looking for a dedicated Supervisor, Clinical Documentation who supports our mission through adhering to and perpetuating coding best practices across the clinic organization. The Supervisor role is responsible for maintaining collaboration between market operations and clinical documentation coding that results in the provision of an efficient, effective, accurate market performance."
Then "Operating Responsibilities" list.
Then "Specialized Knowledge And Skills" list.
Then "Education" bullet.
Then "Why you’ll Love Working Here" with benefits list.
Then "What We Value" list.
We need to decide sections: Possibly "About the role" (intro + role description), "Responsibilities" (Operating Responsibilities), "Requirements" (Specialized Knowledge And Skills + Education?), "Qualifications" maybe same as requirements? But we should not create thin sections. We can combine.
We need to avoid duplicate content.
We need to preserve all substantive info.
We need to remove boilerplate: EEO statement at end (the long non-discrimination statement). Also maybe "Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging." That's EEO boilerplate; remove.
Also maybe "Why you’ll Love Working Here" includes benefits; we can make a Benefits section.
We have no explicit Pay or Schedule info, so we should NOT create those sections.
We have "What We Value" which could be a section like "Values" but not in the prescribed headings list. The headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could map "What We Value" to maybe "Skills"? Not exactly. Could be omitted if not matching headings? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples; we can use other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should stick to those headings where applicable. If we have content that doesn't fit, maybe we can still use a heading but not those exact words? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those are typical. Safer to use those headings only when we have matching content. For "What We Value", we could maybe put under "Skills" or "Requirements"? But it's values, not skills. Could we omit? It's substantive info about company values; we should preserve. Could we put under "About the role"? Might be okay to include as a paragraph after intro.
Alternatively, we could create a section "Values" with Values
. The instruction didn't forbid other headings, just gave examples. I'd include it.
But to be safe, maybe we can incorporate values into "About the role" paragraph.
Let's decide sections:
- About the role: includes company intro, mission, role purpose.
- Responsibilities: the Operating Responsibilities list.
- Requirements: includes Specialized Knowledge And Skills (knowledge/skills) and Education.
- Benefits: the benefits list under "Why you’ll Love Working Here".
We could also have a separate "Skills" section but we already have knowledge/skills in Requirements.
We need to avoid thin sections; we have enough content.
Now format:
We need to use for each section heading.
Inside each section, we need to use
for prose, and
- for lists.
We need to preserve all substantive info.
Let's extract content.
Intro paragraph(s):
"Provider-Centered. Patient-Focused. Built For What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients. Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over. Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day. If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you."
Then role description:
"As we continue to grow, we are looking for a dedicated Supervisor, Clinical Documentation who supports our mission through adhering to and perpetuating coding best practices across the clinic organization. The Supervisor role is responsible for maintaining collaboration between market operations and clinical documentation coding that results in the provision of an efficient, effective, accurate market performance."
We can combine these into About the role.
Now Responsibilities: list under "Operating Responsibilities". Items:
- Work closely with coding manager to maintain cooperative working relationships with coders, educators, providers, and market operational staff
- Ensure skills and competencies of staff are maintained
- Provide day-to-day management of team members, including time management, monitoring daily work assignments and performance metrics
- Monitor work daily to prospectively identify problems and potential backlogs; collaborating with coding manager to plan and implement necessary steps to mitigate impact
- Create and maintain workflow and documentation logs to answer questions and provide guidance addressing coding scenarios, processes, and operational workflows
- Participate in the development and successful implementation of new, updated and/or modified procedures
- Is proactive and encouraging; sharing knowledge and skills with others, including the provision of technical mentoring and coaching of team members where appropriate
- Actively monitors coder accuracy and identifies needs for education, training and opportunities for improvement
- Communicates coder performance and development needs to coding manger and works collaboratively to address and implement performance improvement support methods
- Track coder production and quality metrics, providing feedback to coding managers and initiates first level coaching support and appropriately escalates continual and sustained performance issues to coding manager
- Ensure compliance with established coding guidelines, third party reimbursement policies, regulations, and accreditation guidelines
- Other duties as assigned
Note: Some items have grammar issues; we keep as is.
Now Specialized Knowledge And Skills list:
- A high level of personal accountability and ability to work independently
- Bias for action with a solution-oriented approach
- The ability to be flexible in an ambiguous and dynamic environment
- Strong communication skills
- Superior relationship and interpersonal skills with the ability to craft meaningful relationships across diverse stakeholder groups
- Proven leadership competency including the ability to motivate and develop teams and achieve results
- Prior experience leading a clinical documentation team preferred
- Experience with providing coding education in an outpatient environment preferred (Primary Care Practice highly preferred)
- Experience in conflict management and problem resolution
- Proficient with payer policies and guidelines
- Familiarity with Electronic Health Records (Athena, ECW, EPIC)
- Technology-savvy (Microsoft Office, Excel, Outlook)
- A low ego and humility; an ability to gain trust through good communication and doing what you say you will do
Education:
- Bachelor's degree preferred
- Professional Coding Certification such as CPC, CCS, or CCS-P required; CRC would be a plus
Now Benefits list under "Why you’ll Love Working Here":
- Medical, dental, and vision coverage
- Company funded HSA + exclusive healthcare discounts
- 401(k) with company match
- Company paid life insurance
- Flexible time off + Vacation Exchange Program
Now Values list under "What We Value":
- Trust.
- Ownership (Together).
- Compassion.
- Relentless Progress.
We could incorporate values as a paragraph or list.
Now we need to avoid boilerplate: remove EEO statement at end.
Now produce HTML.
We'll have:
About the role
Provider-Centered. Patient-Focused. Built For What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients. Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over. Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day. If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.
As we continue to grow, we are looking for a dedicated Supervisor, Clinical Documentation who supports our mission through adhering to and perpetuating coding best practices across the clinic organization. The Supervisor role is responsible for maintaining collaboration between market operations and clinical documentation coding that results in the provision of an efficient, effective, accurate market performance.
Responsibilities
- Work closely with coding manager to maintain cooperative working relationships with coders, educators, providers, and market operational staff
- Ensure skills and competencies of staff are maintained
- Provide day-to-day management of team members, including time management, monitoring
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include based on content. The posting includes: - Intro: "Provider-Centered. Patient-Focused. Built For What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients. Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over. Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day. If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you." That's about the company and mission. Could be "About the role"? Actually "About the role" is typical for description of role. But we have a description of the role later: "As we continue to grow, we are looking for a dedicated Supervisor, Clinical Documentation who supports our mission through adhering to and perpetuating coding best practices across the clinic organization. The Supervisor role is responsible for maintaining collaboration between market operations and clinical documentation coding that results in the provision of an efficient, effective, accurate market performance." Then "Operating Responsibilities" list. Then "Specialized Knowledge And Skills" list. Then "Education" bullet. Then "Why you’ll Love Working Here" with benefits list. Then "What We Value" list. We need to decide sections: Possibly "About the role" (intro + role description), "Responsibilities" (Operating Responsibilities), "Requirements" (Specialized Knowledge And Skills + Education?), "Qualifications" maybe same as requirements? But we should not create thin sections. We can combine. We need to avoid duplicate content. We need to preserve all substantive info. We need to remove boilerplate: EEO statement at end (the long non-discrimination statement). Also maybe "Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging." That's EEO boilerplate; remove. Also maybe "Why you’ll Love Working Here" includes benefits; we can make a Benefits section. We have no explicit Pay or Schedule info, so we should NOT create those sections. We have "What We Value" which could be a section like "Values" but not in the prescribed headings list. The headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could map "What We Value" to maybe "Skills"? Not exactly. Could be omitted if not matching headings? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples; we can use other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should stick to those headings where applicable. If we have content that doesn't fit, maybe we can still use a heading but not those exact words? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those are typical. Safer to use those headings only when we have matching content. For "What We Value", we could maybe put under "Skills" or "Requirements"? But it's values, not skills. Could we omit? It's substantive info about company values; we should preserve. Could we put under "About the role"? Might be okay to include as a paragraph after intro.
Alternatively, we could create a section "Values" with Values
. The instruction didn't forbid other headings, just gave examples. I'd include it.
But to be safe, maybe we can incorporate values into "About the role" paragraph.
Let's decide sections:
- About the role: includes company intro, mission, role purpose.
- Responsibilities: the Operating Responsibilities list.
- Requirements: includes Specialized Knowledge And Skills (knowledge/skills) and Education.
- Benefits: the benefits list under "Why you’ll Love Working Here".
We could also have a separate "Skills" section but we already have knowledge/skills in Requirements.
We need to avoid thin sections; we have enough content.
Now format:
We need to use for each section heading.
Inside each section, we need to use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those are typical. Safer to use those headings only when we have matching content. For "What We Value", we could maybe put under "Skills" or "Requirements"? But it's values, not skills. Could we omit? It's substantive info about company values; we should preserve. Could we put under "About the role"? Might be okay to include as a paragraph after intro.
Alternatively, we could create a section "Values" with Values
. The instruction didn't forbid other headings, just gave examples. I'd include it.
But to be safe, maybe we can incorporate values into "About the role" paragraph.
Let's decide sections:
- About the role: includes company intro, mission, role purpose.
- Responsibilities: the Operating Responsibilities list.
- Requirements: includes Specialized Knowledge And Skills (knowledge/skills) and Education.
- Benefits: the benefits list under "Why you’ll Love Working Here".
We could also have a separate "Skills" section but we already have knowledge/skills in Requirements.
We need to avoid thin sections; we have enough content.
Now format:
We need to use for each section heading.
Inside each section, we need to use
for prose, and
- for lists.
We need to preserve all substantive info.
Let's extract content.
Intro paragraph(s):
"Provider-Centered. Patient-Focused. Built For What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients. Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over. Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day. If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you."
Then role description:
"As we continue to grow, we are looking for a dedicated Supervisor, Clinical Documentation who supports our mission through adhering to and perpetuating coding best practices across the clinic organization. The Supervisor role is responsible for maintaining collaboration between market operations and clinical documentation coding that results in the provision of an efficient, effective, accurate market performance."
We can combine these into About the role.
Now Responsibilities: list under "Operating Responsibilities". Items:
- Work closely with coding manager to maintain cooperative working relationships with coders, educators, providers, and market operational staff
- Ensure skills and competencies of staff are maintained
- Provide day-to-day management of team members, including time management, monitoring daily work assignments and performance metrics
- Monitor work daily to prospectively identify problems and potential backlogs; collaborating with coding manager to plan and implement necessary steps to mitigate impact
- Create and maintain workflow and documentation logs to answer questions and provide guidance addressing coding scenarios, processes, and operational workflows
- Participate in the development and successful implementation of new, updated and/or modified procedures
- Is proactive and encouraging; sharing knowledge and skills with others, including the provision of technical mentoring and coaching of team members where appropriate
- Actively monitors coder accuracy and identifies needs for education, training and opportunities for improvement
- Communicates coder performance and development needs to coding manger and works collaboratively to address and implement performance improvement support methods
- Track coder production and quality metrics, providing feedback to coding managers and initiates first level coaching support and appropriately escalates continual and sustained performance issues to coding manager
- Ensure compliance with established coding guidelines, third party reimbursement policies, regulations, and accreditation guidelines
- Other duties as assigned
Note: Some items have grammar issues; we keep as is.
Now Specialized Knowledge And Skills list:
- A high level of personal accountability and ability to work independently
- Bias for action with a solution-oriented approach
- The ability to be flexible in an ambiguous and dynamic environment
- Strong communication skills
- Superior relationship and interpersonal skills with the ability to craft meaningful relationships across diverse stakeholder groups
- Proven leadership competency including the ability to motivate and develop teams and achieve results
- Prior experience leading a clinical documentation team preferred
- Experience with providing coding education in an outpatient environment preferred (Primary Care Practice highly preferred)
- Experience in conflict management and problem resolution
- Proficient with payer policies and guidelines
- Familiarity with Electronic Health Records (Athena, ECW, EPIC)
- Technology-savvy (Microsoft Office, Excel, Outlook)
- A low ego and humility; an ability to gain trust through good communication and doing what you say you will do
Education:
- Bachelor's degree preferred
- Professional Coding Certification such as CPC, CCS, or CCS-P required; CRC would be a plus
Now Benefits list under "Why you’ll Love Working Here":
- Medical, dental, and vision coverage
- Company funded HSA + exclusive healthcare discounts
- 401(k) with company match
- Company paid life insurance
- Flexible time off + Vacation Exchange Program
Now Values list under "What We Value":
- Trust.
- Ownership (Together).
- Compassion.
- Relentless Progress.
We could incorporate values as a paragraph or list.
Now we need to avoid boilerplate: remove EEO statement at end.
Now produce HTML.
We'll have:
About the role
Provider-Centered. Patient-Focused. Built For What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients. Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over. Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day. If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.
As we continue to grow, we are looking for a dedicated Supervisor, Clinical Documentation who supports our mission through adhering to and perpetuating coding best practices across the clinic organization. The Supervisor role is responsible for maintaining collaboration between market operations and clinical documentation coding that results in the provision of an efficient, effective, accurate market performance.
Responsibilities
- Work closely with coding manager to maintain cooperative working relationships with coders, educators, providers, and market operational staff
- Ensure skills and competencies of staff are maintained
- Provide day-to-day management of team members, including time management, monitoring