Supervisor, Residuals
Core Responsibilities
- Oversight and management of end-to-end residuals-related operations, including show setups, workloads, forecasting, and process optimization.
- Ensuring accurate and timely residuals processing following guild agreements.
- Leading system administration, enhancements, and operational efficiency to ensure accurate and timely residuals processing.
- Actively building and implementing residual rules to ensure compliance and accuracy with guild agreements to meet industry standards.
- Providing strong leadership and clear direction to the residuals team, ensuring high levels of accuracy and continuous employee growth through training and development, including coaching and effective performance management.
- Enforcing policies and standards related to techniques, material usage, capacity planning, employee scheduling, customer satisfaction, employee relations, and performance measures.
- Conducting in-depth analysis of distribution statements and talent/producer agreements and creating product briefs to ensure accurate and timely residual payments for clients.
- Partnering with the Labor Relations team to perform thorough analyses and provide valuable recommendations for guild and talent negotiations.
- Collaborating and engaging with Clients and Unions professionally, addressing their requests and providing expert guidance on union rules.
- Managing and accurately preparing all guild reporting and payments, ensuring accuracy and adherence to contractual obligations.
- Collaborating with Business Systems on solutions for future system enhancements and guild requirements, engaging in User Acceptance Testing and other support systems.
Key Qualifications
- Extensive experience in residuals/guild management, demonstrating expert knowledge of guild agreements and industry practices.
- Minimum of 3-5 years of industry experience, ideally with a bachelor's degree (Accounting or Finance degree a plus).
- Effective and articulate written and verbal communication skills to engage with internal teams, clients, and guild representatives.
- Strong quantitative and analytical skills to handle complex financial data and calculations.
- Excellent time management skills, a strong sense of urgency, and commitment to client servicing.
- Proven leadership abilities, adept at supervising, training, and developing staff.
- Exceptional problem-solving skills, capable of resolving issues from multiple stakeholders in a diplomatic manner.
- Excellent organizational and planning skills to ensure efficient residuals processing and timely delivery of services, with a keen eye for detail to maintain accurate records and reporting.
- Ability to analyze situations and devise effective solutions, demonstrating a deep understanding of industry dynamics.
Special Work Conditions
- Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time.
- Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.
Benefits
Cast & Crew provides a comprehensive package of employee benefits including:
- Medical
- Dental
- Vision
- PTO
- health and wellness programs
- employee discounts
Note: Cast & Crew benefits are subject to eligibility requirements.
Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
CA residents Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/
Pay
The compensation range for this position is: $80,000.00 - $90,000.00 per year.