Supervisor - Reprocessing and Distribution Services

About the role

As a Supervisor in Reprocessing and Distribution Services (RDS), you’ll lead the teams responsible for ensuring safe and sterile surgical instrumentation and equipment. This role focuses on quality, safety, and compliance across instrument decontamination, packaging, sterilization, and distribution processes, ensuring regulatory standards and infection prevention practices are consistently met. The position is based at one of Mayo Clinic’s major campuses (Phoenix/Scottsdale, AZ; Jacksonville, FL; Rochester, MN) or Health System sites, with potential for cross‑coverage flexibility.

Responsibilities

• Oversee operational functions across sterile processing, including decontamination, packaging, sterilization, and distribution workflows
• Staffing alignment to workload and operational demand
• Equipment maintenance, preventive processes, and quality compliance
• Partnering with education and quality leaders to ensure regulatory standards are met
• Hiring, performance management, and development of team members
• Process improvement initiatives focused on quality, efficiency, and regulatory readiness
• Support policy development, education, and quality assurance initiatives
• Lead through coaching, teaching, and development of team members
• Partner with leadership on process improvement and ensure regulatory readiness and compliance

Requirements

HS Diploma/GED with previous supervisory experience or demonstrated leadership ability required.

A Bachelor's Degree in business administration, related field, or equivalent and three years of management experience is preferred.

Experience in supply chain operations, customer service, or related environments preferred.

Skills

• Excellent organizational, interpersonal, and written and oral communication skills
• Strong computer skills (Microsoft Office, Excel) for word processing, spreadsheet, and data entry
• Knowledge of reprocessing principles, quality assurance, inventory control, and continuous performance improvement concepts
• Ability to read, write, and understand English
• Excellent analytical skills and ability to meet project timelines

Benefits

• Medical: Multiple plan options
• Dental: Delta Dental or reimbursement account for flexible coverage
• Vision: Affordable plan with national network
• Pre‑Tax Savings: HSA and FSAs for eligible expenses
• Retirement: Competitive retirement package to secure your future

Pay

$59,904.00 – $89,960.00 per year. Exempt position. Shift differential pay available for eligible shifts.

Schedule

Full‑time (80 hours per pay period). Evening and night shift opportunities; weekend rotation required. No international assignment.

Recruiter: Jamie Lamar