Supervisor, Quality

As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it’s needed most. Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it’s helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global. What truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement. At the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders. Position Summary This position is responsible for providing leadership and oversight for quality and food safety programs across assigned facilities, third-party contracted origins, and business segments. The position leads integration and standardization efforts, quality systems data governance, audit readiness, regulatory support, customer complaint and CAPA activities, and the development of Quality Specialists. The role partners with Operations, Environmental Health and Safety (EHS), Procurement, Supply Chain, Commercial, and other stakeholders to promote consistent execution and continual improvement of quality and food safety programs. Key Responsibilities Quality Systems Integration & Standardization Lead consolidation and harmonization of quality and food safety processes and documentation resulting from recent acquisitions and system integrationsDrive alignment of site and supplier documentation with corporate requirements, applicable regulations, and customer expectations Support standardized procedures and ways of working in Benchmark in partnership with EHS and operational stakeholders Multi-Site Quality Leadership Provide quality and food safety (QFS) leadership and support for Webb City, Joplin, Monroe, Goldsboro, Shelby, and corporate locationsServe as a primary quality resource for site leadership regarding regulatory, customer, certification, and corporate program requirementsSupport implementation and consistent execution of food safety plans, prerequisite programs, specifications, document control, training, and verification activitiesEscalate significant QFS risks and coordinate cross-functional resolution Audits & Compliance Plan, coordinate, facilitate, and follow up on internal, customer, and third-party audits and assessmentsSupport audit readiness, evidence collection, response development, and timely closure of findingsParticipate in the Foreign Supplier Verification Program (FSVP) team, including gap analysis, document review, and alignment with FDA requirementsMonitor changes in assigned regulatory, certification, and customer requirements and support updates to affected programs and documentation Customer Complaints & CAPA Support investigation, resolution, and response of customer complaints, nonconformances, and QFS concernsLead or support root cause analysis and corrective and preventive actions (RCAs/CAPAs)Track assigned actions, verify implementation and effectiveness, and support timely closureAnalyze recurring issues and recommend preventive or systemic improvements People Leadership & Team Management Provide direct supervision, coaching, performance management, and professional development for site Quality SpecialistsEstablish priorities, assign work, balance resources, and monitor progress across sites, systems, audits, and quality initiativesDevelop team capabilities in quality systems, site documentation, regulatory compliance, audit readiness, complaint investigation, and CAPA executionPromote accountability, collaboration, consistent communication, and a culture of food safety and continuous improvementProvide backup support for the Corporate Quality Manager and maintain continuity of key quality activities during absencesProvide backup and cross-functional support for Quality Specialists as business needs require Cross-Functional Leadership & Continuous Improvement Partner with Operations, EHS, Procurement, Supply Chain, Commercial, and other stakeholders to resolve issues and implement sustainable improvementsLead or participate in projects that improve compliance, efficiency, data integrity, and consistency across the organizationCommunicate priorities, risks, progress, and resource needs to the Corporate Quality Manager and affected stakeholders What is Expected of You and Others at This Level Coordinates and supervises the daily activities of a business or technical support or production teamSets priorities for the team to ensure task completion; coordinates work activities with other supervisorsDecisions are guided by policies, procedures and business plan, receives guidance and oversight from a managerTypically, does not spend more than 20% of time performing the work supervised Competencies Expected Of You And Others At This Level Manages Conflict - Handles conflict situations effectively with a minimum of noiseCommunicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesDecision Quality - Makes good and timely decisions that keep the organization moving forwardDemonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknessesDirects Work - Provides clear direction, delegation, and removes obstacles to get work doneResourcefulness - Secures and deploys resources effectively and efficientlyBuids capability, sets clear expectations, and holds team accountableConnects site practices, data, documentation, and compliance requirementsBalances competing demands and drives work to timely completionBuilds effective partnerships across functions, sites, suppliers, and customersRecognizes risk, escalates appropriately, and supports practical solutionsUses trends, findings, and feedback to strengthen systems and performance Required Education and Experience Bachelor's degree in Food Science, Quality, Regulatory Affairs, Biology, Chemistry, Agricultural Science, or a related discipline, or equivalent relevant experienceFive or more years of progressive experience in food, feed, grain, ingredient, or agricultural quality assurance, food safety, supplier quality, or regulatory complianceExperience leading personnel, projects, or cross-functional quality initiatives across multiple locationsWorking knowledge of FDA regulations, FSMA, FSVP, preventive controls, and quality or food safety management systemsExperience supporting or leading internal, external, and third-party auditsExperience with root cause analysis, CAPA management, document control, and data governanceStrong written and verbal communication, organization, prioritization, and project management skillsAbility to travel to assigned sites and third-party locations based on business needs Preferred Experience PCQI and/or FSVP Qualified Individual training or designation.Experience with TraceGains or a comparable supplier and quality information management platformFamiliarity with GFSI-aligned certification schemes such as SQF or FSSC 22000Experience integrating quality systems following acquisitions or organizational changesExperience in grain, feed, food ingredient, or agricultural supply chain operations Physical Requirements And Working Environment Prolonged periods of sitting at a desk and working at a computer Potential travel requirements This job description is intended to give you a general understanding of the role and the type of work involved, but it may not include every responsibility or requirement. Employment with The Andersons, Inc. is at will, which means both you and the Company can end the employment relationship at any time, with or without cause or notice, consistent with applicable law, nothing in this description should be viewed as a contract. About Us As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it’s needed most. Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it’s helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global. What truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement. At the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders. Disclaimer The Andersons, Inc. is proud to be an equal opportunity employer and welcomes all qualified applicants. We are committed to creating an inclusive environment and consider candidates without regard to any status protected by law, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We also prioritize a safe and healthy workplace. The Company maintains a drug-free work environment and may require drug, alcohol, and/or medical testing depending on the role. To ensure a consistent hiring process, The Andersons, Inc. does not accept unsolicited resumes from agencies that do not have a formal agreement in place and is not responsible for any related fees. Finally, we want to help you stay informed and safe during your job search. Please note that The Andersons only uses company email addresses, which contain “@andersonsinc.com” or"@theandersons.com", to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender’s email address. If something seems unusual, we encourage you to verify communications and report any concerns through TalentAquisition@andersonsinc.com