Supervisor, Quality Assurance Documentation & Data

About the role

The Quality Assurance Documentation & Data Supervisor oversees document control and quality management system (QMS) activities to ensure compliance with regulatory requirements, customer expectations, and internal quality standards. This role supervises daily execution of documentation processes, supports quality investigations, audits, customer requirements, and new product introductions.

Responsibilities

• Oversight of daily document control activities including SOPs, specifications, work instructions, forms, change controls, training records, and quality documentation to ensure compliance.
• Participation in quality investigations, root cause analysis, CAPA activities, product changes, and new product introductions as the documentation subject matter expert.
• Supervision, coaching, and development of QA Documentation personnel by assigning work, monitoring performance, and ensuring compliance with quality procedures.
• Support of internal, customer, and regulatory audits by preparing documentation, maintaining quality records, and ensuring audit readiness.
• Maintenance of quality metrics, documentation KPIs, document control logs, employee training records, annual product reviews, and other quality system records.
• Support of continuous improvement initiatives and standardization of documentation processes across the site.

Requirements

• High School Diploma (Required)
• 4-6 years in Quality Assurance within personal care, cosmetics, pharmaceuticals, food, or another regulated manufacturing environment (Required)
• 1-3 years previous lead or supervisory experience (Preferred)
• 1-3 years using an electronic Quality Management System (QT9, MasterControl, TrackWise, etc.) (Preferred)

Qualifications

• FDA/GMP/ISO knowledge (High proficiency)
• QA software & Microsoft Office (High proficiency)
• Document control & SOP management (High proficiency)
• Audit documentation (High proficiency)
• Attention to detail (High proficiency)
• Root Cause / CAPA (Medium proficiency)
• Team leadership (Medium proficiency)
• Cross-functional communication (Medium proficiency)
• Quality metrics (Medium proficiency)
• Lean / Six Sigma (Low proficiency)

Skills and Abilities

• FDA/GMP/ISO knowledge (High proficiency)
• QA software & Microsoft Office (High proficiency)
• Document control & SOP management (High proficiency)
• Audit documentation (High proficiency)
• Attention to detail (High proficiency)
• Root Cause / CAPA (Medium proficiency)
• Team leadership (Medium proficiency)
• Cross-functional communication (Medium proficiency)
• Quality metrics (Medium proficiency)
• Lean / Six Sigma (Low proficiency)

Benefits

Voyant Beauty offers a supportive and inclusive workplace where your contributions are valued. We prioritize the safety and well-being of our team members, ensuring a secure environment for everyone to thrive and excel. Join us on our journey to make a positive impact through our commitment to quality and innovation.

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

Hours and schedule details are confidential and will be discussed during the interview process.