Supervisor, Quality Assurance

About Us

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.

Voyant Beauty specializes in the development and manufacturing of beauty, personal, and home care products. We work with various brands, retailers, and businesses to create custom formulations and products tailored to their needs, including skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.

Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.

Responsibilities

• Participate in quality investigations (root cause analysis action plan).
• Support new product introduction and other major changes and projects as the subject matter expert.
• Ensure compliance with regulatory requirements (e.g., FDA, GMP, ISO).
• Develop, maintain, and revise standard operating procedures (SOPs) as needed.
• Manage, train, and evaluate QA staff to ensure efficient operations and compliance with policies.
• Assign tasks, monitor performance, and provide feedback.
• Conduct regular audits of department processes to verify compliance with customer requirements, regulations, and quality standards.
• Support regulatory inspections and audits as a subject matter expert.
• Review and maintain accurate records of quality tools such as logbooks, change controls, annual product reviews, production manuals, employee signature logs, and more.
• Prepare and report KPIs and metrics to management as required to communicate the status of the quality system.
• Initiate and support corrective and preventive actions (CAPA).
• Benchmark processes with other site locations and departments for best practices.
• Provide technical support and training to team members on quality processes.
• Maintain awareness of regulatory changes to ensure ongoing compliance.
• Maintain timely tracking of processes.
• Perform other duties as assigned by the Quality Manager. Some duties may vary slightly by location.

Requirements

• Bachelor's Degree in Chemistry, Engineering, or a related science (Preferred) or equivalent job experience (Required).
• 4-6 years in quality assurance, preferably in personal care, cosmetic, or drug product manufacturing or another highly regulated industry (Required).
• 1-3 years supervisory experience (Preferred).
• 1-3 years with electronic quality management systems such as QT-9 (Preferred).

Skills

• High proficiency: Knowledge of FDA, GMP, and ISO standards; proficiency in QA-related software and Microsoft Office Suite; ability to create and review detailed reports, procedures, and audit documentation; thoroughness in reviewing data and ensuring compliance with standards.
• Medium proficiency: Proficiency in inspection methods, sampling, and statistical process control (SPC); ability to conduct root cause analysis and develop corrective/preventive actions (CAPA); skills in team management, coaching, and conflict resolution; ability to communicate effectively with cross-functional teams and external auditors; proficiency in interpreting quality metrics and generating actionable insights.
• Low proficiency: Familiarity with Six Sigma, Lean principles, and other improvement methodologies.

Benefits

We provide eligible full-time employees with a comprehensive benefits package that includes:

• Medical/Rx, dental, and vision insurance options, along with applicable flexible and health spending accounts (FSA/HSA).
• Life and AD&D insurance (basic and supplemental).
• Short- and long-term disability insurance (basic and supplemental).
• Supplemental benefit options including accident, hospital indemnity, and critical illness insurance, as well as identity theft protection.
• 401(K)-retirement savings plan with company match.
• Paid vacation, paid sick time, and paid holidays.
• Education reimbursement.

This position is also eligible to participate in our short-term incentive (bonus) plan. For hourly positions, a shift premium may apply based on the assigned work schedule. Specific benefits and eligibility may vary by location.