Supervisor- Quality Assurance

If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a high-quality vision care platform including iconic brands like Essilor (Varilux, Crizal, Eyezen, Stellest, Transitions), Ray-Ban, Oakley, Persol, and Oliver Peoples. Our network delivers best-in-class shopping experiences through Sunglass Hut, LensCrafters, Target Optical, and leading e-commerce platforms. Our unique business model and operational excellence ensure consumers worldwide have access to cutting-edge products via a global supply chain.

About the role

The Quality Supervisor oversees day-to-day activities within their assigned area, ensuring safety, quality, and production standards are met. This role actively participates in root cause analysis, corrective actions, and continuous improvement projects while supervising QA Leads and collaborating with Quality Engineers and Manufacturing supervisors.

Responsibilities

• Supervise QA Leads to ensure work meets company standards for safety, quality, production, and waste.
• Conduct root cause analysis and implement corrective actions for QA processes.
• Collaborate with Quality Engineers and Manufacturing supervisors to guide teams on the production floor.
• Carry out supervisory duties, including interviewing, hiring, training, performance appraisals, and conflict resolution.
• Lead continuous improvement projects within Quality and Manufacturing.
• Perform regular audits of key processes to optimize performance.
• Evaluate and measure employee performance based on quality, productivity, and career advancement standards.
• Develop QA Leads' skills to create a cross-functional workforce and increase efficiencies.
• Foster teamwork, a positive work environment, and adherence to company policies and safety standards.
• Maintain a safe work environment and ensure good housekeeping practices.
• Perform additional duties and responsibilities as needed.

Requirements

• Bachelor’s Degree in a related field.
• 3+ years of experience in a Manufacturing environment.
• 1+ year of supervisory or leadership experience.
• Experience in a high-volume, multi-shift environment.
• Proven track record of individual and team-based success.
• Excellent communication and organizational skills.
• Creative and innovative problem-solving abilities.
• Demonstrated ability to manage multiple projects.
• Proficiency in MS Office and ability to learn other systems (e.g., SAP).
• Strong interpersonal skills and self-motivation with a high sense of urgency.

Preferred Qualifications

• Master’s Degree in Business, Engineering, or a related field.
• Lean Manufacturing or Six Sigma experience.

Pay

$82,263.72 - $118,820.68 annually, complemented by a competitive bonus and/or commission plan.

Benefits

• Health care coverage.
• Retirement savings plans.
• Paid time off and vacation.
• Employee discounts.