Jobs · Quality Assurance · New Hampshire

Supervisor, Quality Assurance Administration

Hitchiner Manufacturing · Milford, NH · 1 mo ago
Quality AssuranceFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes "About The Role" content: includes U.S. Person Required Travel Percentage Is Relocation Available Yes 0% No. That's metadata but we can fold into a short

. The "What You’ll Do" includes Job Purpose and Job Duties & Responsibilities. So we can have About the role (maybe short description) and Responsibilities (duties). Then "Who You Are" includes Required Qualifications and Knowledge, Skills, And Abilities. So we can have Requirements (maybe required qualifications) and Qualifications (preferred?), but we need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. - About the role: we have "About The Role" paragraph: includes U.S. Person Required Travel Percentage Is Relocation Available Yes 0% No. Also maybe we can include a brief description: "Supervises Quality Assurance Administration activities..." Actually that is under Job Purpose. Might be better to put that under About the role. But the instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we can have About the role containing the job purpose and maybe the U.S. Person requirement. - Responsibilities: list of duties (the bullet points with percentages). Use
  • . - Requirements: maybe "Required Qualifications" list: Five to eight years..., previous supervisory..., high school diploma..., Bachelor's degree preferred..., previous experience providing direct supervision preferred. That's required qualifications. - Qualifications: maybe "Preferred Qualifications"? But we have "Knowledge, Skills, And Abilities" which is more skills. Could treat that as Skills section. However we also have "Preferred" items like Bachelor's degree preferred, previous supervisory experience preferred. Could go under Qualifications (preferred). But we need to avoid thin sections. Perhaps combine Required Qualifications and Preferred into Requirements and Qualifications sections. - Skills: Knowledge, Skills, And Abilities list. - Benefits: "Why Join Hitchiner?" includes mission-critical manufacturing, internal mobility, profit-sharing, beautiful location. Then "Employee Benefits" lists medical, dental, vision, FSA, 401k, company-paid insurance, education reimbursement, wellness rewards, EAP, free onsite fitness center. That's benefits. - Pay: Not mentioned. So we should NOT include Pay section. - Schedule: Not mentioned specifically (though mentions schedule flexibility). Could we include Schedule? The posting says: "The position may require schedule flexibility to support manufacturing operations..." That's schedule info. So we can include a Schedule section with that sentence. - Also we have "Travel Percentage Is Relocation Available Yes 0% No". That's about travel and relocation. Could be part of About the role or maybe a separate section but we don't have a heading for Travel/Relocation. We'll fold into About the role. We must not include boilerplate like EEO, ITAR, etc. Remove those. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the sections we include. Let's extract content: About The Role: - U.S. Person Required - Travel Percentage Is Relocation Available Yes 0% No (maybe meaning travel 0%, relocation not available? Actually "Travel Percentage Is Relocation Available Yes 0% No" ambiguous. Probably means Travel Percentage: 0%; Relocation Available: No. We'll keep as is.) - Job Purpose: Supervises Quality Assurance Administration activities that support the effectiveness and compliance of the Quality Management System. Ensures consistent execution of document control, quality records, engineering change documentation, APQP administration, audit support, and related quality processes while driving standardization and continuous improvement. We could combine job purpose into About the role. Responsibilities: List each duty with percentages: - Quality Administration Operations - 30%: Oversees Quality Assurance Administration activities, including document control, engineering change documentation, APQP documentation, quality records, and related administrative processes to ensure work is accurate, timely, consistent, and aligned with business and Quality Management System requirements. - Quality Management System & Document Control - 25%: Ensures procedures, work instructions, forms, records, and other controlled quality documentation are appropriately maintained and administered in accordance with company procedures, applicable quality standards, customer-specific requirements, and record retention requirements. - Audit & Compliance Support - 15%: Coordinates administrative support for internal, customer, and third-party audits, including preparation and retrieval of required documentation and quality records. Supports resolution of documentation findings and implementation of resulting corrective actions. - Cross-Functional Quality Administration Support - 10%: Partners with Quality, Engineering, Operations, Supply Chain, and other functions to address documentation and quality record requirements, support implementation of changes, and maintain effective Quality Management System documentation. - Process Standardization & Continuous Improvement - 10%: Identifies and implements opportunities to simplify, standardize, and improve Quality Administration processes, including document control, APQP documentation, engineering change administration, and quality record management. - Quality Programs & Technical Administration - 10%: Oversees administrative activities supporting assigned quality programs, including welder qualification and certification requirements and applicable Nadcap Welding documentation. Supports the development and implementation of quality-related training and other Quality Management System initiatives. - Supervisory Responsibilities: Oversees daily operations to ensure standards and service levels are met; Directly supervises team members, including scheduling, task assignment, and performance management; Participates in hiring, onboarding, and training department employees; Conducts performance evaluations and provides ongoing coaching and feedback; Ensures compliance with company policies and applicable regulations; Supports employee engagement and retention strategies; Leads implementation of small-scale process improvements to enhance team efficiency and service levels; Monitors and analyzes team performance data to identify trends and inform staffing, workflow, and performance management decisions. We need to output as
    • items. Could combine supervisory responsibilities as one item or multiple. Probably one item with semicolons. Requirements (Required Qualifications): - Five to eight years of progressively responsible experience in quality assurance, quality systems, document control, manufacturing administration, or a related field. - Previous supervisory, team leadership, or other relevant experience directing the work of others. - High school diploma or equivalent required. - Bachelor's degree in Quality, Engineering, Manufacturing, Business, or a related discipline preferred. - Previous experience providing direct supervision or leadership of employees preferred. We could separate required vs preferred but we only have Requirements section; we could include both required and preferred but maybe better to put required in Requirements and preferred in Qualifications. However the instruction says we can have Qualifications section for qualifications. Let's assign: - Requirements: Required Qualifications (must-haves) - Qualifications: Preferred Qualifications (nice-to-haves) Thus: Requirements: - Five to eight years of progressively responsible experience in quality assurance, quality systems, document control, manufacturing administration, or a related field. - Previous supervisory, team leadership, or other relevant experience directing the work of others. - High school diploma or equivalent required. Qualifications: - Bachelor's degree in Quality, Engineering, Manufacturing, Business, or a related discipline preferred. - Previous experience providing direct supervision or leadership of employees preferred. Skills: Knowledge, Skills, And Abilities list: - Thorough knowledge of Quality Management System principles, document control, and quality record management. - Working knowledge of applicable quality standards such as AS9100 and IATF 16949 and customer-specific requirements. - General knowledge of Nadcap requirements applicable to assigned quality programs. - Ability to interpret and apply procedures, standards, customer requirements, and quality system requirements. - Ability to establish priorities, coordinate workflows, and maintain accuracy across multiple concurrent activities. - Ability to identify opportunities for process standardization and continuous improvement. - Strong written and verbal communication, organization, problem-solving, and decision-making skills. - Ability to collaborate effectively across Quality, Engineering, Operations, Supply Chain, and other business functions. - Proficiency with applicable business systems and Microsoft Office applications. Benefits: from "Why Join Hitchiner?" and "Employee Benefits". Why Join Hitchiner: - Mission-critical manufacturing: We use advanced automation and cutting edge equipment to support industries where precision and reliability matter. - Internal mobility: We deeply invest in our people, offering training and leadership development opportunities so that employees can grow their careers with us. - We win together: All full-time employees are eligible to participate in our annual profit-sharing bonus. - Beautiful location: Fully updated and modernized buildings on a campus offering an onsite restaurant and gym. Employee Benefits: - Full time employees may elect to participate in a number of benefit programs, including Hitchiner’s Medical, Dental, and Vision insurance plans, flexible spending accounts, and 401(k) Employee Retirement Contribution Plan. - The Company provides employees with basic company-paid short-term, long-term, and basic life/AD&D insurance. - Employees also have access to education and tuition reimbursement, wellness rewards, Employee Assistance Program, and our free onsite fitness center. We can combine into a single Benefits section with list items. Schedule: The position may require schedule flexibility to support manufacturing operations, inspection requirements, audits, employee needs, or quality issues occurring outside normal working hours. Also maybe mention travel between company locations or supplier facilities may be required based on operational needs. That's travel, not schedule. But we already have travel info in About the role. Could add schedule flexibility. Thus Schedule section:

      The position may require schedule flexibility to support manufacturing operations, inspection requirements, audits, employee needs, or quality issues occurring outside normal working hours.

      We should not include Pay section. Now produce HTML fragment with

      headings and appropriate

      or

        . Make sure not to include any extra text outside HTML. Let's craft:

        About the role

        U.S. Person Required. Travel Percentage: 0%; Relocation Available: No. Supervises Quality Assurance Administration activities that support the effectiveness and compliance of the Quality Management System. Ensures consistent execution of document control, quality records, engineering change documentation, APQP administration, audit support, and related quality processes while driving standardization and continuous improvement.

        Responsibilities

        • Quality Administration Operations - 30%: Oversees Quality Assurance Administration activities, including document control, engineering change documentation, APQP documentation, quality records, and related administrative processes to ensure work is accurate, timely, consistent, and aligned with business and Quality Management System requirements.
        • Quality Management System & Document Control - 25%: Ensures procedures, work instructions, forms, records, and other controlled quality documentation are appropriately maintained and administered in accordance with company procedures, applicable quality standards, customer-specific requirements, and record retention requirements.
        • Audit & Compliance Support - 15%: Coordinates administrative support for internal, customer, and third-party audits, including preparation and retrieval of required documentation and quality records. Supports resolution of documentation findings and implementation of resulting corrective actions.
        • Cross-Functional Quality Administration Support - 10%: Partners with Quality, Engineering, Operations, Supply Chain, and other functions to address documentation and quality record requirements, support implementation of changes, and maintain effective Quality Management System documentation.
        • Process Standardization & Continuous Improvement - 10%: Identifies and implements opportunities to simplify, standardize, and improve Quality Administration processes, including document control, APQP documentation, engineering change administration, and quality record management.
        • Quality Programs & Technical Administration - 10%: Oversees administrative activities supporting assigned quality programs, including welder qualification and certification requirements and applicable Nadcap Welding documentation. Supports the development and implementation of quality-related training and other Quality Management System initiatives.
        • Supervisory Responsibilities: Oversees daily operations to ensure standards and service levels are met; Directly supervises team members, including scheduling, task assignment

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