Supervisor, Quality 1st Shift

About the role

The Quality Supervisor is a hands-on leader responsible for ensuring quality and food safety practices during operations. This role involves supervising and coaching technicians and leads, driving daily performance, and partnering across teams to ensure compliance with food safety and quality standards.

Responsibilities

• Accountable for quality and food safety practices during operations.
• Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
• Manages quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring.
• Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
• Initiates, tracks and trends NCRs/CAPAs in the pilgrim smart solve software for all deviations.
• Be a part of the internal audit team and participate actively in the scheduled food safety and facility GMP audits.
• Co-ordinate the pre-op, post-op and glass/brittle plastic inspections.
• Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
• As part of the food safety team, maintain the food safety plan and update SOPs as required.
• Ensures training of associates at all levels on quality programs.
• Interact with other supervisors/managers within Ferrara to share best practices.
• Perform and maintain the environmental monitoring program and product testing program.
• Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management.

Requirements

Schedules may vary and are subject to change. In-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives.

Qualifications

• Demonstrated Leadership experience
• Great communication and interpersonal skills
• Bachelor’s degree in Food Science, Microbiology, Chemistry, or other related field preferred
• HACCP certification, PCQI certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus
• Minimum 2 years’ experience in a food manufacturing leadership role
• Previous sanitation experience strongly preferred
• System experience: SAP S4Hana (preferred), Red Zone, TraceGains, SharePoint, Microsoft Office products

Benefits

Comprehensive benefits package including health, financial wellness, and paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center.

Pay

The salary range for this role is $81,225 to $113,715 annually.