Supervisor, Pharmacy (2:00PM - 10:30PM ET)

Responsibilities

• Serve as the subject matter expert for all fulfillment pharmacy functions
• Maintain high level quality assurance for the automated dispensing equipment
• Maintain accuracy and efficiency of order fulfillment along the conveyor
• Oversee packaging orders to be shipped to patients
• Monitor the host administrator terminal to ensure all orders are submitted correctly to Fulfillment
• Expert on a variety of pharmacy systems
• Responsible for employee performance management activities such as 1:1s, coaching forms and corrective action
• Leading the workforce optimization of the Fulfillment pharmacy
• Managing Pharmacy Technician schedules and staffing needs
• In charge of meeting pharmacy KPIs
• Leading accountability for meeting daily pharmacy goals to make certain timely delivery to patients
• Training and developing Pharmacy Technicians
• Demonstrates superior written and verbal skills to communicate with internal leaders to resolve patient issues
• Drives impactful culture through leading by the Core Values in daily work to deliver on our Patient Promise

Qualifications

• CPhT is preferred
• At least two years of current experience in a Pharmacy Technician role with a high volume pharmacy
• Demonstrated supervisory/leadership abilities
• Strong attention to detail and accuracy
• Documented leadership abilities
• Strong prioritization and organizational skills
• Experienced in a high volume pharmacy environment
• Ability to use multiple software programs to fulfill medication orders
• Maintain a high degree of confidentiality
• Passion to help people and enrich their lives
• Ability to stand without assistance for an entire shift is required