Supervisor, Patient Access

Job Summary

The Patient Access Supervisor assists in implementing changes and processes to facilitate efficient quality Patient Access services and achieve department goals and objectives established. They apply advanced understanding of Patient Access Management department workflow and end user needs based on health care related practices, and regulatory and legal requirements. They ensure compliance with processes, policies, and regulatory requirements.

Department Details

Full time, 40 hours per week, Monday through Friday. Works in a fast-paced environment with larger leadership support and great teamwork with staff and leaders. Leadership is described as approachable and supportive.

Responsibilities

• Assists in developing workflows to generate accurate patient data and aid in effective practice relating to financial details such as pre-authorization, assistance for underinsured and insured patients, and available government programs.
• Aids in improving patient satisfaction by interpreting data and creating accurate, useful, and timely reports to aid in departmental training.
• Distributes work in areas of responsibility to achieve desired goals, emphasizing accuracy, productivity, and completion of work within established timeframes.
• Fosters a team approach to problem solving by leading cross-functional teams in issue resolution, process improvement, and change management.
• Manages diverse teams of individuals, maintaining appropriate staffing levels, and communicating with staff effectively on a professional level.
• Mentors staff and empowers professional growth, motivating staff and providing direction, as needed.
• Serves as a role model for staff in professionalism, attitude, knowledge, demeanor, and execution of duties.

Qualifications

• Associate's degree in a healthcare or business-related field or 4 years of related experience required.
• Previous experience with health insurance is desired.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees, including health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit here.

Company Information

Sanford Health is the largest rural health system in the United States and is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. It is located at 3400 Ministry Pkwy, Weston, WI 54476, USA. The facility is Marsh Med Ctr Weston.

Contact Information

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org. Sanford is an EEO/AA Employer M/F/Disability/Vet.