Supervisor Patient Access

About the role

The Patient Access Supervisor is responsible for the daily supervision of the Patient Access team. Continually reviews changes in processes on payer requirements and provides on-going education materials. Performs regular auditing of registration staff and appropriate follow up on lack of performance or adherence to policy and procedure. Coordinates a variety of functions related to patient admissions and registration. Initiates and facilitates communication between the site departments on matters related to Patient Access, to provide quality patient services. The Supervisor is also responsible for 24/7 patient related issues, throughout the facility to support clinical leadership, including but not limited to, issues related to Labor & Delivery, direct admits, order discrepancies.

Responsibilities

• Continually reviews changes in processes on payer requirements and provides on-going education materials.
• Performs regular auditing of registration staff and appropriate follow up on lack of performance or adherence to policy and procedure.
• Captures and coordinates a variety of functions related to patient admissions and registration.
• Initiates and facilitates communication between the site departments on matters related to Patient Access, to provide quality patient services.
• Coordinates 24/7 patient related issues, throughout the facility to support clinical leadership, including but not limited to, issues related to Labor & Delivery, direct admits, order discrepancies.

Requirements

• High School Diploma/GED required.
• AAS or Supervision in Healthcare, Business or related field required.
• 3 years of customer service experience.
• 1 year of experience in registration, knowledge of Health Insurances preferred.

Qualifications

• Education and Credentials: HS Diploma/GED required. AAS or Supervision in Healthcare, Business or related field required.

Skills

• Customer Service Experience
• Registration Experience
• Knowledge of Health Insurances

Benefits

• Not specified

Pay

• $34.84 - $47.91

Schedule

• Not specified

Supervisor Patient Access

Location: Golisano Children's Hospital
Location of Job: US:NY:Buffalo
Work Type: Full-Time
Shift: Not specified
Hours per week: Not specified