Supervisor (part-time) - Original Penguin

About the role

The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction.

Responsibilities

The Supervisor Key Holder has various responsibilities, including:

• Customer Experience: ability to function as a role model at all times, ensuring that customers remain the top priority
• Operational Responsibilities: prioritizes workflow through successful planning and time management, supports appropriate staffing levels, and understands and complies with all company policies, procedures and operations
• Visual, Brand And Product Management: participates and supports execution of all pricing strategies to achieve gross margin, supports the execution of merchandise set up according to visual guidelines, and communicates store inventory opportunities to the Store Manager
• People Responsibilities: adheres to Human Resources standards following general practices, holds teams accountable for achieving results, and communicates with Store Managers opportunities

Requirements

• Energetic and positive attitude
• 1-2 years of retail experience
• Flexible availability; reliable transportation
• Strong verbal and written skills
• Strong interpersonal communication and customer service skills
• Customer service-oriented
• Able to move and/or lift to 25 pounds
• High school degree

Benefits

• Employee discount
• Accumulated personal/sick time off
• 401(k) plan
• Monthly sales incentives
• Clothing Allowance
• Holiday Pay