*Supervisor (Part-time)
Barnes & Noble College · Rogers, AR · 2 wk ago
ManagementPart-time
Responsibilities
- Coach and model exceptional customer service.
- Train and oversee the daily work activity of team members.
- Provide daily support, direction, and guidance to customers and team members.
- Resolve customer issues and complaints.
- Escalate problems to the management team when necessary.
- Aid in the daily operation of the store.
- Assist with assigning work and providing focused direction to team members.
- Process sales transactions involving cash, credit, or financial aid payments.
- Perform routine housekeeping tasks such as dusting, mopping, window cleaning, vacuuming, and trash removal.
Qualifications
- 2+ years’ experience in a retail setting preferred.
- Candidates must be a minimum of 18 years of age to be considered for employment.
- High school diploma/GED preferred.
- Outstanding customer service skills to match customers to products that meet their needs.
- Basic reading, writing, and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to work a flexible schedule including evenings, weekends, and holidays.