Supervisor, Overhead

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been at the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. Duquesne Light Company is committed to creating a culture of inclusion, valuing and respecting the unique differences and experiences of our employees.

About the Role

The Supervisor, T&D Operations provides front-line leadership and oversight for field crews responsible for the construction, maintenance, and restoration of the electric distribution system. This position is accountable for ensuring safe, reliable, and efficient work execution while fostering a culture of safety, compliance, teamwork, and continuous improvement. The role coordinates with internal and external stakeholders to support operational objectives, customer service, workforce development, and system reliability. As a people leader, the incumbent is responsible for coaching, developing, and managing employee performance while ensuring resources are effectively utilized to meet departmental and organizational goals.

Location: Raccoon (Pittsburgh, PA)

Responsibilities

• Upholds all safety and compliance standards for crews managed, including ensuring job briefings, DVIR, NESC, OSHA standards, etc.
• Directs the construction and maintenance activities of field personnel to ensure maximum productivity, promote and enforce safety, and achieve expected levels of performance using an SQDCP-focused approach (Safety, Quality, Delivery, Cost, People).
• Works closely with crew leaders, engineering, project management, and work planning to ensure all jobs are properly planned and hazard-assessed prior to the start of work.
• Directs the scheduling and assignment of daily work to Senior line workers and other crew members to ensure timely completion of work assignments.
• Completes As-Built documentation for all jobs with prints or trouble work that involve changes to pole size, transformer size, phase, new equipment, or circuit configuration.
• Holds crews accountable for updating customer Estimated Time of Restoration (ETR) and other Grid-required system data.
• Directs the proper and safe utilization of tools and mechanized equipment to ensure employee and public safety while achieving maximum productivity.
• Routinely completes spot checks on trucks for expired HTT and PPE items.
• Performs crew visits to ensure employees are working within their classification and following safety rules.
• Interfaces with contractors, other utilities, customers, government bodies, and all Duquesne Light Company departments to ensure cost-effectiveness and efficiency.
• Ensures direct reports are up to date on all training.
• Provides timely field data to ensure accurate accounting of plant records.
• Directs timely ordering of materials and supplies to ensure maximum use of all resources, including tracking materials and charging them to work orders.
• Conducts training, development, and counseling of personnel in the T&D Department to ensure the continuing development of individual skills for maximum job performance and to prepare individuals for greater responsibilities.
• Reviews timesheets and ensures all time is accurately recorded in MyTime.
• Performs other job-related duties as assigned.

Supervisory Responsibilities

Typically, the front-line supervisor to union staff or support track staff. May manage a small group of both staff and professional employees in a narrow focus area, typically no more than 4 direct reports. This role is often used as a first entry into leadership for employees without prior leadership experience.

Requirements

• Must be able to successfully complete the Utility Technical Training – OH Supervisor Lesson Plan in the first year in the role.
• Bachelor’s degree in engineering (Electrical, Mechanical, Civil, or Industrial), Business Management, or related field with prior construction experience strongly preferred.
• In lieu of a college degree, 5+ years of OH/UG line work experience obtaining a journey level is required.
• Must be able to work in all types of weather extremes.
• Must possess a valid driver's license.
• The T&D Supervisor is required to be the "Duty Supervisor" on a rotating basis.
• Must be able to work extended days (16-hour days during storms and in emergency situations).
• Extensive driving experience (including off-road) during normal and emergency conditions.

Preferred Qualifications

• Prior construction experience strongly preferred.
• Prior experience working in a unionized environment, administrating CBA, and partnering with Labor Relations personnel is strongly preferred.

Skills & Abilities

• Must be able to make clear, concise decisions under stressful conditions.
• Must have the courage to uphold standards and hold the team accountable for performance.
• Excellent conflict resolution skills.

Work Environment

Position is considered fully on-site, meaning this position will generally perform all duties at a company location and/or in the field. Reporting location may be subject to change based on job role and department needs.

Scope

Primary focus is on day-to-day management of operational execution for areas managed. Trains and develops staff, plans the workflow, and directs available resources to accomplish process improvement. Leads workflow changes and implementations for the direct team.

Decision Impact

Problems and issues are undefined and require detailed information gathering, analysis, and investigation to understand and resolve. Makes decisions that address workflow issues considering the immediate impact on own function or work unit.

Storm Roles

The position will serve as your storm role. All non-union employees will serve in storm roles as appropriate to their role and skillset. Duties can vary across the company and may include working with operations for service center support or with communications, customer service, or government affairs teams to respond to public and customer requests for information.

Data Governance

Utilize data to make business decisions as appropriate for the position, support data stewardship activities, and partner with IT on underlying data needs.