Supervisor Outpatient Pediatrics

Mass General Brigham relies on a wide range of professionals to advance our mission as a not-for-profit supporting patient care, research, teaching, and community service. We strive to provide exceptional care and believe high-performing teams drive groundbreaking medical discoveries.

About the role

Support Operations Supervisor for Pediatric Clinics in Sandwich and Foxborough. This position involves supervision of both Spaulding Foxborough and Sandwich Pediatrics with a 40-hour, 5-day schedule including travel between sites.

Responsibilities

• Orient, mentor, and support team members to achieve stated performance goals.
• Complete performance evaluations accurately and timely according to organization standards.
• Manage outpatient registration process to meet department standards, collecting clinical and financial information while maintaining a customer service focus.
• Establish, maintain, and improve accurate and efficient scheduling procedures for therapy outpatients per established practices.
• Coordinate weekly payroll sheets to ensure accurate and timely submission into the hospital payroll system.
• Manage functional operations of the outpatient center to maintain comprehensive and up-to-date paperwork, statistics, schedules, and correspondence.
• Monitor inventory of office supplies to meet department guidelines, including filing of all invoices and requisitions.
• Complete additional department, organization, or network activities as per established objectives.
• Uphold organizational values of Innovation, Collaboration, Accountability, Respect, and Excellence.

Requirements

• Graduate of an accredited baccalaureate program in a health care related field or equivalent experience.
• Previous management experience preferred.

Skills

• Required:
  • Ability to analyze and develop statistical reports.
  • Safely execute all job responsibilities without risking injury to self or patients.
  • Demonstrates the ability to interact with patients and families.
  • Computer proficiency required; Microsoft Office applications preferred with ability to learn new software.
• Preferred:
  • Highly developed communications and interpersonal skills, working with diverse populations.
  • Ability to work independently, be self-directed, and contribute as a team member.
  • Anticipate challenges and develop and implement strategies for addressing them.
  • High level of service delivery.
  • Demonstrate initiative with ability to prioritize work, meet deadlines, and adapt to changing situations.
  • Attention to detail.

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.

Pay

$54,059.20 - $78,686.40/Annual

Schedule

• 40-hour, 5-day work week.
• Day shift.
• Onsite work location at 22 Patriot Place with travel between Sandwich and Foxborough sites.