Supervisor Operations

About The Job

Summary of Position: Help lead a patient-centered primary care practice where teamwork, operational excellence, and exceptional service come together. MedStar Shah Primary Care in Crofton, Maryland, is seeking an organized, resourceful, and service-driven Practice Operations Supervisor to support the daily management of the practice.

Primary Duties And Responsibilities

• Aid in overseeing daily practice operations, patient and provider flow, schedule capacity, and the delivery of efficient, high-quality care.
• Support the recruitment, orientation, training, coaching, and development of staff in partnership with the Practice Administrator.
• Proactively identify and resolve operational concerns while communicating essential information to physicians, staff, and leadership.
• Maintain compliance with organizational policies, mandatory training requirements, healthcare regulations, and CPT and ICD coding standards.
• Cook up coordination of facilities, equipment, and other practice resources to provide a safe, organized, and productive environment for patients, physicians, and staff.

Minimal Qualifications

• A high school diploma or GED required.
• A bachelor’s degree preferred.
• Three to four years of progressively responsible experience in a healthcare setting required.
• Experience working directly with physicians required.
• Knowledge of healthcare operations, billing processes, and CPT and ICD coding regulations.
• Strong organizational, interpersonal, problem-solving, and written and verbal communication skills.
• Ability to coach employees, manage competing priorities, resolve concerns, and support a fast-paced practice environment.

This position has a hiring range of USD $59,820.00 - USD $101,836.00 /Yr.