Supervisor, Operations 1st shift

About the role

DSV, founded in 1976, is now the world's third-largest provider of global transport and logistics solutions. We manage the entire supply chain, handling various types of goods across more than 80 countries.

Responsibilities

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
• Carefully coordinate the loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
• Plan and prioritize freight operations to meet customer demands and deadlines.
• Maintain workflow and adjust resources as needed to optimize efficiency.
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
• Timely communicate and resolve customer concerns.
• Implement quality control measures to ensure accuracy and integrity of freight handling processes.
• Conduct regular inspections and audits to maintain high standards of service quality.
• Enforce safety protocols and procedures to promote a safe working environment.
• Conduct safety training and provide guidance on proper handling techniques.
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
• Prepare operational reports, including performance metrics, inventory levels, and incident reports.
• Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.

Requirements

• Bachelor's degree in logistics, supply chain management, business administration, or a related field. Relevant certifications or training in freight operations management are advantageous.
• Minimum of 3-5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of freight handling processes and regulatory requirements.
• Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS).
• Strong communication and customer service skills.

Qualifications

• Supervise and mentor freight handling teams, including providing training, coaching, and performance evaluations.

Skills

• Fluent in English (oral and written)
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)
• Familiarity with warehouse management systems (WMS) and transportation management systems (TMS)

Benefits

Details on benefits are available through the DSV Benefits Showcase. Eligibility and coverage options may vary by location and division.

Pay

The expected base pay range for this position is $73,000 – $82,000 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Schedule

Full-time, 1st shift