Supervisor, Nursing - Psychiatry Access

About the role

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values—putting people first, striving for excellence in the work you do each day, and having a can-do mindset—then Signature Health is the best place for the next step in your rewarding career.

Reporting to the Manager, Nursing-Psychiatry, the Supervisor, Nursing-Psychiatry Access will provide oversight, direction, engagement, and leadership of the psychiatric access nursing team, while ensuring exceptional, safe, integrated, evidence-based care delivery for patients and families. The Supervisor will champion the implementation of policies and procedures in conjunction with leading the service line Nursing Team members at designated regional sites, and drive initiatives that contribute to patient access, engagement, and positive clinical outcomes.

Responsibilities

• Champion success of initiatives, practice frequent face-to-face interaction with staff, identify opportunities for growth and improvement, and provide education and feedback
• Assist team with patient care as needed, modeling and driving clinical excellence
• Plan, execute, and maintain daily productive nursing assignments/prescriber pairings to meet patient care needs
• Maintain an engaged team and work closely with the psychiatry nursing and medical leadership
• Coordinate and meet patient care needs within the department, across organizational service lines, and with community partners
• Effectively manage and oversee the daily objectives and operations of the nursing team
• Oversee team members’ individual performance including ongoing coaching, development, and meeting objectives through the annual review process
• Provide ongoing communication, teaching, and training for all team members
• Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency of the team
• Support the Nursing Director in developing and implementing metrics for monitoring program effectiveness, maintain clinical protocols to support an evidence-based patient care delivery model, care coordination, and quality improvement efforts
• Support the Nursing Director in developing and leading effective standardization efforts related to clinical procedures, processes, and workflows to achieve high-quality, cost-effective care
• Ensure clinical procedures and screening practices are compliant with state and federal standards, as well as evidence-based practice
• Participate in recruitment and retention activities

Requirements

• Bachelor Degree in Nursing preferred
• Valid unencumbered RN license in the state of Ohio required
• 3+ years of experience in an ambulatory, acute, residential, or inpatient psychiatry preferred
• 2+ years of nursing supervisory experience in healthcare preferred
• American Heart Association (AHA) Basic Life Support (BLS) certification required
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office products

Working Conditions

• Work is normally performed in a typical interior/office/clinical work environment
• Flexibility to work evenings and extended hours may be required
• Requires periods of sitting, standing, telephone, and computer work
• Hearing: adequate to hear clients or patients in person, over the telephone, or through telehealth technology
• Speaking: adequate to speak to clients or patients in person, over the telephone, or through telehealth technology
• Vision: visual acuity adequate to perform job duties, including reading information from printed sources and computer screens
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted
• Possible exposure to bloodborne pathogens while performing job duties
• Frequent bending, reaching, and repetitive hand movements; standing, walking, squatting, and sitting, with some lifting, pushing, and pulling exerted regularly throughout a regular workday
• Sufficient dexterity to operate a PC and other office equipment