Supervisor - Nike Kittery

Location & Store Type

Nike Factory Store - Kittery
Hours: Full Time – 34-40 hours per week, including nights and weekends

About the role

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

Responsibilities

• Work with your team to focus on customer service and get to the win the right way
• Support your bold ideas and encourage you to try them out
• Impact our customers' experiences daily
• Bring your just-do-it attitude, and let's be game-changers together
• Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them

Requirements

• Must be at least 18 (U.S)
• 1 year of retail or consumer service experience
• Flexibility to work nights, weekends and holidays based on store needs
• Ability to learn and train on the latest products and technologies

Qualifications

• Use customer service authentically to ensure customers feel seen and understood in our stores
• Show up for your teammates by attending store events

Skills

• Enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Show your physical abilities to operate a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
• Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

Pay

• See information about benefits here

Schedule

• Full Time – 34-40 hours per week, including nights and weekends