Supervisor, Meter - Maui

We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

About the role

The Meter Substation & Meter Department of the Substation & Meter Division at Hawaiian Electric Company has a management vacancy for a Professional Supervisor. This role supervises and directs activities related to the Company’s revenue meters, providing expertise, training, and guidance to maintain electric meter operations.

Responsibilities

• Supervises, directs, and monitors workforce activities to test, install, and remove all meters on the Company’s system, including administrative functions such as preparing performance appraisals, conducting interviews, disciplinary action, and reviewing timecards.
• Must be available for emergencies after normal working hours.
• Responsible for the safety and training of all under supervision; trains subordinates, directs and reviews their work, and provides refresher training on a scheduled or as-needed basis.
• Serves as the contact person responsible for field matters and quality assurance related to electric metering.
• Assists contractors and electricians in compliance with metering requirements.
• Assists commercial and residential customers with issues related to meter compliance requirements, standards, and special problems.
• Performs on-site field work; detects and deters meter diversion and provides evidence for just reimbursement from customers.
• Maintains the meter record system.
• Develops and manages the O&M budget forecast for the section.
• Ensures the inventory of meters and metering equipment is purchased and managed effectively and efficiently.
• Participates in Company emergency response activities as assigned.

Requirements

• Thorough knowledge of the principles and theories of electrical engineering, typically acquired through completion of advanced college-level courses required for a BS degree in Electrical Engineering or related work experience.
• Thorough knowledge of electric metering operations and meter work, including metering standards and the National Electrical Code.
• Completion of an apprenticeship program or equivalent experience.
• Successful completion of a supervisory training course or its equivalent.
• Thorough knowledge of policies and procedures contained in documents such as the Company/Union agreement, Accident Prevention Manual, and General Information Manual.
• Working knowledge of personal computers and/or mainframe systems and related software applications (e.g., spreadsheets, word processing).
• Several years (5 or more) of experience in electrical engineering or extensive (10 or more years) related field work experience.

Skills

• Excellent oral and written communication skills.
• Organizational and planning skills to handle various projects and assignments.
• Ability to handle difficult and/or sensitive issues with tact, courtesy, and discretion.
• Supervisory and leadership skills to work with a variety of individuals, occasionally dealing with sensitive, difficult, or confrontational issues.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
• Strong interpersonal skills to influence and persuade various groups or individuals.
• Must have or be able to qualify for a State of Hawaii driver’s license and meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy.

Pay

The hiring range for this position is $109,900.00 to $142,600.00. The selected candidate will be placed according to skills and qualifications.

About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs. The demand for power in Hawaii has been met by Hawaiian Electric Companies for well over a century, and the company is committed to providing quality service and seeking clean local energy sources for future generations.

Location: Kahului – Maui
Number of vacancies: 1