Supervisor Medical Staff Services

About the role

The Supervisor of Medical Staff Services will oversee and coordinate the activities of the Medical Staff Services front office team. The incumbent will be responsible for supervising team outputs and ensuring a high level of accuracy and attention to detail in meeting management activities, provider education coordination, report preparation, and Medical Staff department finances oversight. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Primary work location: Monument Health Rapid City Hospital, Department RCH Medical Staff Services. Job Category: Business Administration; Job Family: Business Services; Employee Type: Regular; Shift: ability to work assigned schedules and hours as determined by the department.

Responsibilities

• Collaborates with medical staff leadership, administration, and the Medical Staff Services Manager to improve processes and support strategic initiatives.
• Supports the Director with daily departmental operations, priorities, and workflow coordination.
• Supervises, mentors, and develops front office team members, including work assignments, coaching, hiring, and performance management.
• Oversees coordination of designated medical staff committees, including preparation of reports and documentation of committee meeting outcomes.
• Serves as a liaison to Medical Staff Services committees while promoting exceptional customer service for physicians, applicants, and internal stakeholders.
• Maintains strict attention to detail and ensures compliance with organizational policies, procedures, and applicable regulations.
• Performs other duties as assigned.

Requirements

Education: Associates degree in Medical Staff Services Management or equivalent combination of experience and/or education.

Experience: 2+ years of Medical Staff Credentialing and Privileging experience.

Preferred Education: Bachelor's degree in Health Administration or related field.

Physical Requirements: Sedentary work – exerting up to 10 pounds of force occasionally and/or negligible force frequently or constantly to lift, carry, push, pull or move objects, including the human body; involves sitting most of the time.

Benefits

• Supportive work culture
• Medical, Vision and Dental Coverage
• Retirement Plans, Health Savings Account, and Flexible Spending Account
• Instant pay available for qualifying positions
• Paid Time Off Accrual Bank
• Opportunities for growth and advancement
• Tuition assistance/reimbursement
• Excellent pay differentials on qualifying positions
• Flexible scheduling

Schedule

Scheduled weekly hours: 40.