Supervisor, Medicaid - Bilingual English/Spanish

Duties And Responsibilities

• Oversee IP and Collection accounts
• Contact and screen patients eligibility for Medicaid
• Review and submit completed applications
• Draft and send out letters
• Access hospital databases to obtain information needed for claims
• Create and review various reports on a continual basis
• Keep management updated for ongoing processes
• Oversee team members and answer any questions
• Review accounts to ensure that all work is done properly and within time limits
• Review cases to be closed before closing
• Review productivity and track any referrals and trends
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

• Minimum Associates Degree
• 2-3 years minimum of supervisory experience requirement
• Notary Public requirement
• Bilingual English/Spanish requirement
• Experience with ePACES and LexisNexis is a plus
• Adhere to HIPAA, Medicaid and the Firm’s guidelines
• Proficiency in Microsoft Office Suite
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction

Physical Demands

• Sit
• Perform manual tasks
• Operate tools and other office equipment such as computer, computer peripherals and telephones
• Extend arms
• Kneel
• Talk and hear

Mental Demands

• Follow directions
• Collaborate with others
• Handle stress

Work Environment

• The noise level in the work environment is usually minimal.