Supervisor Lab

About the role

The Laboratory Supervisor is responsible for the financial, technical, and scientific oversight of the laboratories, including off-site clinics as necessary. This role serves as the CLIA Laboratory Director for assigned laboratories and collaborates with laboratory and clinic management to evaluate staffing needs and competency.

Responsibilities

• Provides direct supervision of the laboratory, supporting the department director/manager in developing programs, goals, and objectives aligned with organizational strategy.
• Oversees staff resources, including recruiting, selecting, hiring, orienting, and evaluating staff performance objectively and consistently.
• Assists in developing core hiring strategies and ensures opportunities for professional development.
• Fosters a cohesive laboratory team committed to clinical and service quality for all customers.
• Manages laboratory operating expenses and key budget indicators.
• Supports quality improvement efforts and service delivery to ensure financial viability.
• Reviews and monitors policies and procedures, ensuring compliance with local, state, and federal regulatory standards.
• Identifies and acts on improvement projects through data analysis, engagement with partners, and best practices.
• Directs laboratory staff and coordinates with clinic site managers on quality needs.
• Monitors quality assurance, including daily review of patient results, quality control records, instrument performance, calibration, maintenance, and troubleshooting.
• Calculates productivity and quality assurance data, reporting to clinic management.
• Oversees Point of Care Testing, including competency assessment and testing for non-laboratory staff performing point-of-care testing.
• Collaborates with the Point of Care Coordinator to standardize training and site needs.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in Clinical Laboratory Science (MLS) or Medical Technology (MT) with experience in clinic technical coordination of laboratory services.
• Experience in technical supervision of a laboratory testing department.
• Certified as a Medical Laboratory Scientist by the American Society for Clinical Pathology Board of Registry or equivalent per CLIA standards.
• Professional presence and effective interpersonal skills.
• Ability to meet and maintain necessary background checks.
• Proficiency in written and verbal English for effective communication.
• Demonstrated ability to supervise and coach a team.
• Excellent communication, influencing skills, and ability to build strong working relationships.
• High degree of urgency in providing excellent service to internal and external customers.
• Demonstrated computer aptitude, including Kronos system and Microsoft Suite.

Preferred Qualifications

• 3 to 5 years of applicable experience.
• At least 2-3 years of supervisory experience.

Cognitive and Mental Demands

• Time Awareness: Continuous
• Writing: Continuous
• Initiation of Work: Continuous
• Memory: Continuous
• Receptiveness to Change: Frequent
• Reasoning: Continuous
• Required Sequences in Work: Occasional
• Problem Solving: Continuous
• Attentiveness Duration: Continuous
• Social Interactions: Continuous
• Mathematical Aptitude: Frequent
• Conflict Management: Continuous
• Reading: Continuous

Benefits

Ridgeview strives to provide comprehensive and market-competitive benefits to meet the needs of employees and their families.