Supervisor, Juvenile Caseworker--Northeast Field Unit

About the role

Coordinate and supervise intake and field service probation officers or specialized program probation officers. Provide guidance and support as necessary and carry out probation officer job functions in their absence. Ensure Court directives and department policies are achieved. Participate in the development of department policies and procedures and problem solving activities and oversee the delivery of services to the clients under the Department’s supervision. May supervise interns and oversee grants and departmental contracts.

Responsibilities

• Provides in service training for intake, court, field service and specialized program affairs
• Sets up cases for probation officers
• Conducts case audits while reviewing and documenting the progress of all current cases
• Aids in developing case management plans
• Ensures necessary data is collected for forecasting, statistics and program evaluation
• Ensures court reports are properly prepared for Court
• Serves as liaison between the Juvenile Probation Department and the Courts, Social Service Agencies, Law Enforcement Agencies, Schools, and other professional disciplines
• Evaluates employees and formulates plans for improvement of performance
• Provides coverage and ancillary support for staff absences
• Participates in departmental planning meetings and various work groups to develop programs and policy and procedures
• Serves on inter-departmental investigative team to address allegations of abuse and neglect
• Covers and oversees internship program; may supervise and train interns performing student placement through area college and university programs

Requirements

• Bachelor’s degree and a minimum of three (3) years casework experience
• Eligibility for certification by the Texas Juvenile Justice Department
• Valid Texas Driver’s License and Auto Liability Insurance

Qualifications

• Knowledge of applicable statutes

Skills

• Sit, stand, walk, bend and lift
• Interact with unpredictable and potentially violent clients, families and general public

Benefits

• Full range of employee benefit programs for eligible employees, retirees, and their families
• Employee Assistance Program (EAP)
• Life and long-term disability insurance
• Flexible spending accounts for health care and dependent care reimbursements
• Retirement benefits

Pay

Not specified

Schedule

Not specified

Survey

Survey 1- Except for minor traffic violations, have you had a felony conviction or deferred adjudication against the laws of this state, another state or the United States within the past 10 years? Yes
No Survey 2- Are you currently on felony probation or parole? Yes
No Survey 3- Have you had a jailable misdemeanor conviction or deferred adjudication against the laws of this state, another state or the United States within the past 5 years? Yes
No Survey 4- Are you currently on misdemeanor probation or parole? Yes
No Survey 5- Are you required to register as a sex offender under Chapter 62, Texas Code of Criminal procedure? Yes
No Survey 6- If previously certified as a Juvenile Probation or Detention Officer, is your certification currently under revocation or suspension? Yes
No Survey 7- Have you engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution? Yes
No Survey 8- Have you been convicted of engaging in or attempting to engage in sexual activity in the community by force, threat of force, coercion, or where the victim did not consent or was unable to consent or refuse? Yes
No Survey 9- Have you been civilly or administratively adjudicated for or found to have engaged in any of the conduct described in either of the two previous questions? Yes
No Survey 10- Have you ever been civilly or administratively adjudicated, disciplined or had any government issued license revoked or suspended for having engaged in conduct defined as sexual harassment? Yes
No Survey 11- Are you currently certified or was previously certified as a JPO, JSO or CAO? Yes
No Survey 12- Do you have prior military experience? Yes
No Survey 13- Describe for us how you work with others. What is your work philosophy? Management philosophy? Communication style? How do you motivate others? Survey 14- Why do you want this position in the Juvenile Services Department?