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Supervisor Investment Planning Administration (Hybrid Schedule)

Eversource Energy · Hartford, CT · 2 wk ago
Administrative$107k–$119k/yrFull-time

About the role

Eversource seeks a skilled Operations Support Supervisor to oversee and improve administrative functions, payroll processing, and financial reporting. This role requires strong technical knowledge, excellent communication skills, and the ability to manage a diverse team.

Responsibilities

  • Supervise and manage union and non-union employees in various work centers.
  • Oversee and standardize operations administrative functions.
  • Train and develop supervisors and union employees on company policies and procedures.
  • Monitor work activities for compliance with established policies and procedures.
  • Design, modify, and streamline workflows and processes.
  • Support the financial reporting activities related to specific Operations areas.
  • Assist in reviewing and approving ERP invoices and communicating discrepancies to vendors.
  • Manage and analyze contract payroll rules and results in the payroll system.
  • Train and develop union employees and management team on contract pay rules.
  • Conduct audits and tests of the payroll system.
  • Ensure proper accounting is present and documented for budget purposes.
  • Work with field operations management to monitor operating area spending.
  • Assist in monitoring the financial Work Order Models to accurately forecast projected O&M and Capital spending.
  • Analyze and prepare variance analysis, as necessary.
  • Provide reports, projects, and requests such as Property Damage invoice Management, Work Order Closing, Meter Service Exceptions, etc., to meet goal objectives.
  • Analyze and monitor all emergency response documentation (t-tickets) in BI System.
  • Evaluate and determine if a work order is needed.
  • Make presentations to upper-level management, as required.
  • Serve as liaison for Operations with Finance & Accounting, Budgeting & Forecasting, Strategic and Long-Range Planning Groups.
  • Set safety expectations for employees and resolve safety issues and concerns in a timely manner.
  • Serve as Acting Manager, Investment Planning Administration as needed.

Requirements

This position requires extensive knowledge of union contracts, high levels of internal and external customer satisfaction, and the ability to drive organizational change. Candidates must have a minimum of five years of related experience and an associate's degree in business or a related field.

Qualifications

  • Extensive knowledge of union contract needed to effectively manage and analyze all payroll system rules and results.
  • Focused on providing a high level of internal and external customer satisfaction.
  • Demonstrated high level of competency and ability to select, supervise, train, and develop staff.
  • High proficiency in oral and written communications.
  • Initiative, acceptance of responsibility, and holding others accountable.
  • Drives organizational change.
  • Prominent analytical skills.
  • Ability to build and maintain an engaging environment.
  • Ability to use PC desktop applications (e.g., Word, Excel, and Power Point).
  • High proficiency in Excel.

Skills

  • Technical knowledge/skill in union contract management.
  • Excellent communication skills.
  • Ability to build and maintain an engaging environment.
  • Proficiency in PC desktop applications (e.g., Word, Excel, and Power Point).
  • High proficiency in Excel.

Benefits

Eversource offers a competitive total rewards program, including a potential incentive. The annual salary range for this position is $107,420.00 - $119,360.00. Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility for these schedules is based on job responsibilities, operational needs, nature of work, and team dynamics.

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