Supervisor - Integrated Case Management

About the role

Join the Population Health team at Henry Ford Health's West Bloomfield Hospital, a unique facility set on 80 tranquil acres in one of Oakland County's most desirable communities. Our hospital blends clinical excellence with a wellness-first environment, featuring ponds, a greenhouse, walking trails, and a demonstration kitchen. Here, you'll be part of a dedicated team committed to delivering comprehensive, patient-centered care in a setting designed to heal both body and spirit.

As the Supervisor of Integrated Case Management, you will oversee daily case management operations, guiding a team of professionals in delivering collaborative, patient-centered care. Your role is critical in ensuring the team effectively assesses, plans, coordinates, and evaluates care to meet the comprehensive health needs of individuals and families, promoting patient safety, quality of care, and cost-effective outcomes.

Responsibilities

• Oversee daily case management operations, ensuring the team delivers high-quality, patient-centered care.
• Monitor and guide case management professionals in assessment, planning, facilitation, care coordination, evaluation, and advocacy.
• Participate in the development of policies, procedures, and daily workflow design.
• Maintain and contribute to performance improvement activities to enhance care delivery.
• Foster collaborative relationships with an interdisciplinary care team to achieve optimal patient outcomes.

Qualifications

Required

• Bachelor's degree in nursing or related professional field (e.g., social work, counseling, health education) or a Master's Degree of Social Work.
• Three (3) years of clinical experience in case management, disease management, health coaching, nursing, or home health care.
• Strong communication and interpersonal skills.
• Strong analytical, problem-solving, and critical thinking skills.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Preferred

• Certification in Case Management (CCM) from the Commission for Case Management Certification (CCMC).

Benefits

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We prioritize continuous learning and professional development, empowering you to make a meaningful impact in healthcare. We are relentless advocates for exceptional care for our patients, communities, and each other — we come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.