Supervisor I, QC Lab

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across immunology, oncology, neuroscience, and the Allergan Aesthetics portfolio.

About the role

The QC Lab Supervisor I is responsible for the organization, administration, and supervision of Lab Analysts and other Lab employees, overseeing day-to-day operations by prioritizing shop floor presence and receiving guidance from senior leaders. This role ensures the chemical analysis and release of raw materials, in-process, and final products comply with current quality criteria while respecting deadlines and managing costs. The supervisor also ensures effective and efficient utilization of laboratory resources through management of laboratory support activities.

Responsibilities

• Lead and develop a high-performing team, including hiring, setting performance expectations, providing continuous feedback, coaching, and handling employee matters.
• Ensure the department has the appropriate talent and performance levels to meet business objectives.
• Monitor training administration, identify training needs, and ensure team development.
• Oversee laboratory operations, including Raw Materials, Finished Products, Projects/validation samples, MEC, and stability samples.
• Organize laboratory activity by coordinating personnel based on planning demands.
• Control products (raw materials, intermediates, and finished products) by following procedures to meet the lab testing schedule.
• Identify aspects of tests or results warranting further attention and implement corrective actions.
• Review and approve analytical data, potentially relating to product release depending on regional regulatory requirements.
• Support laboratory investigations, including out-of-specification test results, and ensure effective corrective actions are implemented.
• Understand, communicate, and present QC Metrics; lead Tier meetings.
• Ensure QC activities comply with internal procedures, cGMP, and relevant safety standards.
• Assist in implementing continuous improvement actions for lab processes.
• Assist analysts with analytical/microbial instrumentation and ensure instrumentation availability to meet schedules.
• Improve capacity by ensuring preventive and repair maintenance, as well as material qualifications, are completed timely.
• Plan instrument needs by maintaining technical and technological intelligence.
• Apply systematic corrections or corrective actions to mitigate recurrent instrumentation failures.
• Assist in periodic inspections of laboratory facilities to ensure compliance with Good Manufacturing Practices (GMP) and Good Laboratory Practices, maintaining audit readiness.
• Support supplier, internal, and regulatory audits as required.
• Serve as a backup for the Lab Manager when unavailable.
• Generate and manage non-hazardous and hazardous waste in compliance with internal procedures and local/federal regulations.

Requirements

• Bachelor’s degree required, preferably in a scientific field (Chemistry, Microbiology, or Biology).
• 2+ years of QC Lab experience.
• Demonstrated scientific knowledge and technical expertise in chemistry, technical writing, investigations, analytical laboratory equipment, and laboratory operations.
• General knowledge of cGMPs, compendia, and regulations.
• Effective problem-solving, decision-making, teamwork, influence, negotiation, and conflict resolution skills.
• Ability to foster an inclusive environment.
• Ability to work cross-functionally and coordinate work within and across departments.
• Ability to interpret laboratory data for appropriate and effective actions.
• Ability to identify, develop, communicate, and follow through on corrective action plans.

Benefits

• Comprehensive package including paid time off (vacation, holidays, sick).
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Eligibility to participate in short-term incentive programs.