Supervisor Group Lead - Sample Management

About the role

The Supervisor Group Lead, Sample Management is responsible for leading daily departmental operations and supervising Sample Management personnel to ensure the accurate, timely, and compliant handling of samples throughout the laboratory workflow. This role provides direct leadership for employee performance, development, scheduling, training, and operational execution while serving as a key liaison between Sample Management, Project Management, and laboratory operations. The Supervisor Group Lead oversees workflow prioritization, resolves operational and personnel issues, supports automation and storage systems, and drives continuous improvement initiatives to meet client expectations and departmental performance objectives. Through effective communication, coaching, and resource management, this position ensures a safe, productive, and customer-focused work environment.

Responsibilities

• Supervise, coach, and develop Sample Management employees