Supervisor, Ground Operations, Newark, NJ

About the Company

Veho’s mission is to power the future of commerce by making shopping, shipping, and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed for the evolving needs of ecommerce brands and consumers. Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and customers control over deliveries and removes pain from the post-purchase experience. Our client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, and Sephora.

We prioritize a championship team and merit-based culture, seeking team players who want to compete, win, and make an impact. We reward performance with generous equity and career growth opportunities.

About the Role

As a Ground Operations Supervisor, you are a hands-on leader working day-to-day with Warehouse Associates and Leads. You will develop warehouse staff, coach them on skills for success, and set a standard of operational excellence through values-based leadership. You will ensure accuracy in reports, scheduling, cross-functional communication, and efficient package processing while adhering to safety standards.

Responsibilities

• Thrive in a fast-paced, physically demanding environment with quick thinking and agility.
• Plan and prioritize team and business initiatives, including navigating technology platforms to manage operational challenges and driving continuous improvement.
• Assess operational needs swiftly and collaborate cross-functionally to ensure seamless, safe, and successful operations.
• Work in an ever-changing environment to ensure on-time delivery and exceed expectations for customers, clients, drivers, and employees.
• Schedule shifts aligned with business needs based on operational hours and projected volume.
• Act as a hands-on leader, coaching, training, and developing team members.
• Lead a team with values-based leadership to achieve key KPIs and operational metrics.
• Demonstrate teamwork by partnering cross-functionally to ensure organizational success.

Qualifications

• Minimum of 1 year of management experience in logistics, operations, or a related field (preferred).
• Proficient in technology platforms and tools relevant to logistics operations.
• Strong problem-solving skills and attention to detail, with the ability to thrive in a fast-paced, physically demanding environment.
• Commitment to delivering exceptional experiences to team members and driver partners.
• Ability to pass a comprehensive background check.
• Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.
• Physically able to work in a warehouse environment, including:
  • Standing for the duration of the shift.
  • Frequent bending and moving boxes.
  • Lifting and carrying up to 50 pounds regularly.
  • Working in hot or cold temperatures, loud noise, and fumes.
• Minimal travel required.

Benefits

• Competitive equity package.
• Comprehensive medical, dental, and vision coverage.
• 401k retirement plan.
• Unlimited PTO for exempt-level roles.
• Casual work environment with a diverse and inclusive culture.
• Professional development opportunities in a high-growth company.

Pay

$60,000 - $70,000 annually. The pay range is subject to the discretion of the Company.

Schedule

Anticipated schedule: Wednesday to Saturday, 7 AM to 5 PM. Operating hours vary based on business needs, with first, second, and third shifts available. Schedules are subject to change at the discretion of the company. Warehouse leadership is expected to be onsite during scheduled shifts, with occasional off-site work opportunities at the manager’s discretion.