Supervisor, General Laboratory I Full-time I Day-Shift

About the role

ChristianaCare is seeking an experienced General Laboratory Supervisor to lead the daily operations of our hospital-based General Laboratory at our Newark Campus. This is an outstanding opportunity for a collaborative laboratory leader who is passionate about developing people, optimizing operations, and ensuring the highest standards of quality, safety, and service.

Responsibilities

• Provide daily operational leadership for Medical Laboratory Scientists (MLS I & II) and laboratory support staff.
• Serve as the laboratory leader in the absence of the Section Manager.
• Develop staffing schedules and assign daily work to ensure appropriate coverage and efficient workflow across the Newark and Wilmington campuses.
• Monitor laboratory operations throughout the day, proactively adjusting staffing and priorities to maintain productivity, turnaround times, and service excellence.
• Partner with laboratory leadership to improve operational performance, workflow efficiency, and quality outcomes.
• Coach, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous learning.
• Conduct performance evaluations, provide coaching and feedback, and assist with employee recognition and corrective action when appropriate.
• Cook up orientation, onboarding, competency assessments, continuing education, and training for new and existing employees.
• Participate in recruiting, interviewing, and selecting high-performing laboratory professionals.
• Lead regular staff meetings and communicate departmental initiatives, operational updates, and organizational priorities.
• Promote a culture of safety by ensuring compliance with laboratory, regulatory, and organizational safety standards.
• Absorb quality investigations, variance reporting, quality improvement initiatives, and implementation of corrective actions.
• Support payroll review, scheduling, operational reporting, and laboratory documentation.
• Ensure compliance with CAP, CLIA, Joint Commission, OSHA, and ChristianaCare policies and procedures.
• Lead by example through professionalism, accountability, teamwork, and an unwavering commitment to exceptional patient care.

Qualifications

• Bachelor’s degree in Medical Laboratory Science, Medical Technology, Clinical Laboratory Science, or a related laboratory science.
• ASCP certification (or equivalent) as a Medical Laboratory Scientist.
• Minimum of three (3) years of progressive clinical laboratory experience.
• Minimum of one (1) year of supervisory or lead experience in a clinical laboratory setting.
• Demonstrated ability to lead teams, manage competing priorities, and foster employee engagement in a fast-paced hospital environment.
• Strong communication, critical thinking, organizational, and problem-solving skills.

Preferred Qualifications

• Previous leadership experience in a hospital-based General or Core Laboratory.
• Experience with quality improvement, workflow optimization, and laboratory operations.
• Working knowledge of CAP, CLIA, Joint Commission, and other applicable regulatory standards.
• Experience developing, mentoring, and coaching laboratory professionals.

Benefits

Competitive compensation and comprehensive benefits. Opportunities for leadership development and career advancement. A collaborative, team-oriented culture where your expertise is valued. The opportunity to lead meaningful operational improvements that directly impact patient care. The support of an organization committed to quality, safety, innovation, and continuous improvement. Hourly Pay Range: $41.28 - $66.05.

About Christiana Care

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. ChristianaCare is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care. We offer: Competitive compensation and comprehensive benefits. Opportunities for leadership development and career advancement. A collaborative, team-oriented culture where your expertise is valued. The opportunity to lead meaningful operational improvements that directly impact patient care. The support of an organization committed to quality, safety, innovation, and continuous improvement.