Supervisor, Gas Field Operations (Gas Construction)

or drop it. So we can fold minor metadata into a short

maybe under About the role or drop. But we need to preserve ALL substantive information. Is "Worker Type: Regular" substantive? Probably minor metadata; could be dropped. "Number of Openings: 1" also minor. "Emergency Response: Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location." That's substantive about job duties; could be under Responsibilities or About the role. We'll include that as a responsibility. Also "#gasajd" is a tag; ignore. Competencies list: "Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability". Those are competencies/skills; could be under Skills. We must not include boilerplate like EEO statement, VEVRRA Federal Contractor, etc. Remove. Now craft HTML. We'll have sections:

About the role

This position provides direct supervision of internal, external, and on‑call work crews. Oversees resources and personnel engaged in the operation, maintenance, and construction of Eversource Energy gas distribution systems. The role is multi‑faceted, involving integrated planning and scheduling, execution of fieldwork activities, adherence to company and regulatory rules and procedures, performance measurement, coaching, safety adherence, mentoring, and various administrative duties. It includes preparing and executing maintenance and construction activities, coordinating schedules, and communicating with customers and community officials concerning all aspects of utility construction, operations, maintenance, and service delivery. Additionally, the incumbent may be assigned to emergency restoration work outside normal responsibilities as needed.

Responsibilities

• Plans, organizes, and manages the Gas Maintenance and Construction field workload through accurate coordination and scheduling.
• Exercises independent judgment in the supervision and oversight of in‑house crews and contractors engaged in the operation, maintenance and construction of the gas distribution system.
• Communicates with customers and community officials concerning all aspects of utility construction, operations, maintenance and service delivery.
• Exercises independent judgment serving as the on‑scene supervisor to outages; responds to and classifies reported gas leaks; ensures all engineering and gas control procedures are followed.
• Participates in the supervisory on‑call rotation, assigning and directing the work of unionized internal work crews.
• Ensures personnel safety by taking direct preventive measures, conducting effective weekly safety meetings, and ensuring all related procedures, standards, rules and laws are understood and followed.
• Ensures work performed complies with appropriate company standards and work methods, monitoring internal/external crews for high quality workmanship and productivity.
• Provides complete, accurate and timely work packages for work crews, including required permits, dig‑safe authorization, drawings and related instructions.
• Monitors current and future workload to ensure district plans and schedules maximize productivity, control costs and meet or exceed service level agreements.
• Ensures rigorous compliance with regulatory and company work rules and procedures.
• Initiates and conducts investigations concerning appropriate disciplinary action for employees when required; understands and complies with the labor contract and works to resolve initial grievances.
• Participates in hiring panels for the recruitment of field employees.
• Reviews and approves billing for accuracy and completeness in accordance with contract language.
• Must be able to wear Self Contained Breathing Apparatus (SCBA) and required PPE in accordance with all applicable laws and regulations.

Requirements

• Valid Motor Vehicle Operator License is required.
• Must be able to obtain and maintain required Operator Qualifications.

Skills

• Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
• Project and schedule management skills including computerized work and materials management and scheduling tools.
• Working knowledge of the labor contracts.
• Communication, interpersonal, conflict resolution, attention to detail, and teamwork skills.
• Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
• Build trusting relationships, manage and develop people, foster teamwork and cross‑functional collaboration, lead change, communicate strategic vision, create an engaged workforce, focus on the customer, take ownership and accountability.

Qualifications

• Education: Bachelor’s Degree in Engineering, Business Administration, related discipline or equivalent experience.
• Experience: Five (5) or more years of experience in Gas Distribution, and/or Field Service design and/or installation, servicing customers or utility operations; supervisory experience preferred.
• Licenses & Certifications: Valid Motor Vehicle Operator License (see Requirements) – must be able to obtain and maintain required Operator Qualifications.
• Working Conditions: Work is conducted outside in varied conditions and terrain including adverse weather, and in a normal office environment; requires sitting, walking, standing, stair climbing, paperwork, telephone, computer use, attending meetings; drives to job sites and customer premises; may work with computers for long periods; subject to shift work including weekends; off‑hour on‑call responsibility on a rotational basis; may require long hours in response to outage situations and shift coverage; must be available for emergency restoration assignments; must be available to travel between MA/CT/NH as necessary.

Pay

The annual salary range for this position is $121,710.00‑$135,230.00. Salary is commensurate with experience and the position is eligible for a potential incentive.

Benefits

Eversource offers a competitive total rewards program; details of benefits programs can be found on the careers site.

Schedule

Work includes shift work (including weekends), off‑hour on‑call responsibility on a rotational basis, potential long hours during outage situations, and travel between MA/CT/NH as needed.