Supervisor, Freight Operations

About the role

Lead and supervise all aspects of freight operations.

Develop and implement strategic work procedures to meet the evolving demands of the department.

Evaluate, manage, assign and supervise workloads and tasks.

Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions.

Achieve production goals by managing tonnage, payroll and other administrative functions.

Manage hourly employee schedules to meet daily operations goals and lower costs.

Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws.

Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance.

Ensure customer freight is processed, handled, loaded and delivered timely and damage free.

Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies.

Make recommendations regarding hiring, suspension and termination.

Develop and present action plans to improve load average and model compliance.

Participate in internal safety and engagement committees.

Train employees on safety rules and processes.

Maintain organization within the shift to ensure safety and productivity.

Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members.

Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist.

Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center.

Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards.

Responsibilities

• Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel.
• Walk and stand for extended periods on a loading dock that is not climate controlled.
• Work outside in inclement weather.

Requirements

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment.
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.
• Available to work a variety of shifts, including days, evenings, nights and weekends.

Preferred qualifications

• Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience.
• 2 years of supervisory experience.
• LTL industry experience.
• Positive attitude with the ability to multitask and motivate your team.
• Exceptional leadership, communication, and administrative skills.

Pay, Benefits and More

Competitive compensation package.

Full health insurance benefits available on day one.

Life and disability insurance.

Earn up to 15 days of PTO over your first year.

9 paid company holidays.

401(k) option with company match.

Education assistance.

Opportunity to participate in a company incentive plan.

Benefits

Annual Salary Range: $68,082 to $85,103.

Actual compensation may vary due to factors such as experience and skill set.

This is an incentive-based position, which may include bonuses, incentive or commission plans.