Supervisor, Freight Operations

About the role

As a Freight Operations Supervisor at XPO, you will lead and supervise all aspects of freight operations in a dynamic warehouse, distribution, or transportation environment.

Responsibilities

• Lead and supervise all aspects of freight operations
• Develop and implement strategic work procedures to meet evolving department demands
• Evaluate, manage, assign, and supervise workloads and tasks
• Supervise hourly staff and act as the primary point of contact for workplace concerns
• Ensure production goals are met by managing tonnage, payroll, and other administrative functions
• Plan hourly employee schedules to meet daily operations goals and lower costs
• Enforce all company, FMCSR, OSHA, CCMTA, NSC, and DOT policies, rules, regulations, and laws
• Implement workplace policies and procedures to optimize network performance
• Ensure customer freight is processed, handled, loaded, and delivered timely and damage-free
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire evaluations and determining corrective actions
• Direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension, and termination
• Develop and present action plans to improve load average and model compliance
• Participate in internal safety and engagement committees
• Train employees on safety rules and processes
• Monitor and maintain organization within the shift to ensure safety and productivity
• Conduct daily staff meetings and communicate corporate messages and policy revisions
• Inspect working conditions of tools and equipment, directing corrections for any improper or adverse conditions
• Provide instruction, analyses, suggestions, and ideas for operational improvement
• Act as a champion of XPO values, demonstrating and upholding them within your team
• Minimize shipment rehandle by prioritizing direct loading, headloads, and sector loading while maintaining quality standards

Requirements

• Lift objects of various shapes, sizes, and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
• Reach (including above your head), bend, climb, push, pull, twist, squat, and kneel
• Walk and stand for extended periods on a non-climate-controlled loading dock
• Work outside in inclement weather

Qualifications

• Minimum qualifications:
  • 2 years of related work experience in a warehouse, distribution, supply chain, transportation, or similar environment
  • Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations, and DOT rules and regulations
  • Available to work a variety of shifts, including days, evenings, nights, and weekends
• Preferred qualifications:
  • Bachelor’s degree in Transportation, Distribution, or Logistics, or 4 years of related work or military experience
  • 2 years of supervisory experience
  • LTL industry experience
  • Positive attitude with the ability to multitask and motivate your team
  • Exceptional leadership, communication, and administrative skills

Benefits

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology, and physical assets. We look for employees who like a challenge and can communicate effectively in all situations. At XPO, we leverage your skills and experience to drive positive results while ensuring a bright future for yourself and the company.