Supervisor-Food Services - FT

Under the supervision of Food Services management, the Hospital Food Service Supervisor assists in coordinating department development, planning, organizing, staffing, and supporting operations and personnel in the kitchen, cafeteria, catering, Patient Call Center, and Patient Room Service. In collaboration with all leadership, the role achieves core and secondary responsibilities to provide continuous excellent service to Mercy patients, guests, and co-workers. The Supervisor performs duties consistent with Mercy’s mission, values, and Service Standards.

Responsibilities

• Assist in planning, organizing, and staffing Food and Nutrition Services operations.
• Support direction of personnel in kitchen, cafeteria, catering, Patient Call Center, and Patient Room Service.
• Collaborate with leadership to ensure excellent service for patients, guests, and co-workers.
• Perform duties in alignment with Mercy’s mission, values, and Service Standards.

Requirements

• High school diploma or equivalent required.
• Certification requirements:
  • Jefferson: Food Handlers within 90 days of hire.
  • St. Louis/South, Springfield, Washington: Serve Safe Manager within 90 days of hire.
• Physical demands:
  • Minimal: kneeling or crouching, carrying < 20 lbs, push/pull < 12 lbs force, pinch grip, data entry.
  • Occasional: balancing on slippery surfaces.
  • Continuous: gripping < 30 lbs, hand coordination.

Preferred Qualifications

• Associate’s Degree or above.
• 2 years of experience in food service, acute care, or hospitality setting.
• Washington: Certified Dietary Manager (CDM).

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32+ hours per pay period.

Location: Mercy Hospital Southeast - Food Services, 1701 Lacey Street, Cape Girardeau, MO 63701. Full-time (40 hours per week) with varied shifts including days, evenings, holidays, nights, and weekends.