Jobs · Pennsylvania

Supervisor Finance Operations

Capital Blue Cross · Harrisburg, PA · 1 mo ago
HybridFull-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the posting. First, job title: Finance Operations Supervisor (already shown). Not repeat. We need to extract sections. Let's read the posting: "Position Description Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market-driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more. At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it’s why our employees consistently vote us one of the “Best Places to Work in PA.” The Finance Operations Supervisor is responsible for the day-to-day leadership and oversight of Accounts Payable, Purchasing, Travel & Expense, Corporate Card Administration, and related disbursement operations. This role ensures efficient procure-to-pay processes, strong internal controls, regulatory compliance, and exceptional customer service for employees, vendors, and business partners.-The Supervisor serves as a key operational leader responsible for process improvement, Workday optimization, vendor management, financial controls, and staff development while supporting the organization's broader finance operations strategy. Responsibilities And Qualifications Oversee the processing of invoices, vendor payments, ACH transactions, wires, checks, and expense reimbursements, ensuring accuracy, timeliness, and compliance with company policies.Manage exception resolution, approval workflows, vendor inquiries, and payment-related escalations.Lead month-end activities, including accrual support, account reconciliations, and financial reporting requirements.Administer purchasing operations, including purchase requisitions, purchase orders, vendor onboarding, and vendor maintenance.Ensure compliance with procurement policies, approval authorities, contracting requirements, and internal controls.Monitor purchasing and spending activity, identify trends and risks, and support cost management and efficiency initiatives.Administer corporate travel, expense reimbursement, and corporate card programs, ensuring adherence to company policies and regulatory requirements.Review and resolve expense report exceptions, disputed transactions, policy violations, and other operational issues.Maintain strong internal controls over disbursement, purchasing, travel, and expense processes and ensure audit readiness.Support internal, external, and regulatory audits through documentation, testing, and process compliance activities.Develop, maintain, and communicate policies, procedures, training materials, and operational standards.Serve as the functional business lead for Workday Financials, Procurement, and Expense modules, partnering with Finance, HR, and IT to optimize processes and reporting.Develop and monitor operational metrics, dashboards, and key performance indicators to support decision-making and performance management.Lead continuous improvement initiatives that enhance efficiency, strengthen controls, and improve customer service.Supervise, coach, and develop staff; establish performance expectations; support cross-training and succession planning; and foster a culture of accountability, teamwork, and continuous improvement. Location: This position is classified hybrid, which requires onsite work on Tuesdays and Wednesdays. Experience 5+ years of progressive experience in Accounts Payable, Purchasing, Financial Operations, or related functions.2+ years of supervisory or team leadership experience.Experience supporting procure-to-pay and travel & expense operations.Experience in a regulated industry such as insurance, healthcare, financial services, or a similar environment preferred.Experience with Workday Financials, Procurement, or Expenses preferred.Experience developing operational reports, metrics, and dashboards. Skills Strong proficiency in Excel, reporting tools, and financial systems.Leadership and team developmentProcess improvement and change managementInternal controls and complianceVendor relationship managementProblem-solving and analytical thinkingCustomer service orientationStrong verbal and written communication skills Education Bachelor's degree in accounting, Finance, Business Administration, or related field or equivalent experience. About Us We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live. Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, age, genetic information, physical or mental disability, veteran status, or marital status, or any other status protected by applicable law." We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should drop the EEO paragraph at end (the "We are an equal opportunity employer..."). Also drop any "About Us" maybe? The instructions: "Prefer a few substantive sections over many thin ones." We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for: - About the role: The description of role responsibilities? Actually "About the role" could be the paragraph describing the role: "The Finance Operations Supervisor is responsible for the day-to-day leadership and oversight..." plus the earlier paragraph about Base pay etc? But base pay is Pay section. Benefits section: "Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more." - Pay: "Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market-driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future." This is pay info but not a specific range; still it's about pay. Should we include Pay section? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state base pay influenced etc. So we can include Pay. - Schedule: "Location: This position is classified hybrid, which requires onsite work on Tuesdays and Wednesdays." That's schedule info (hybrid, onsite days). So we can include Schedule. - Responsibilities: The bullet list after "Responsibilities And Qualifications". Actually the posting lumps responsibilities and qualifications together. We need to separate responsibilities and qualifications/requirements. We have responsibilities list: Oversee processing..., Manage exception..., Lead month-end..., Administer purchasing..., Ensure compliance..., Monitor purchasing..., Administer corporate travel..., Review and resolve..., Maintain strong internal controls..., Support audits..., Develop/maintain policies..., Serve as functional business lead..., Develop and monitor metrics..., Lead continuous improvement..., Supervise, coach, develop staff... We can put those under Responsibilities. - Requirements/Qualifications: The "Experience" and "Education" sections: Experience 5+ years..., 2+ years supervisory..., Experience supporting procure-to-pay..., Experience in regulated industry..., Experience with Workday..., Experience developing operational reports..., Skills (but skills separate), Education Bachelor's degree... We have Skills section: "Strong proficiency in Excel, reporting tools, and financial systems. Leadership and team development Process improvement and change management Internal controls and compliance Vendor relationship management Problem-solving and analytical thinking Customer service orientation Strong verbal and written communication skills" We need to format as
  • for any list of duties/requirements/benefits. So for responsibilities, requirements, qualifications, skills, benefits we should use lists. We need to decide which headings to use: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role? Could be the initial description: "The Finance Operations Supervisor is responsible for the day-to-day leadership and oversight..." plus maybe the earlier paragraph about Base pay? But base pay is separate. The "About the role" could be a brief summary: maybe combine the first two sentences after Position Description? Actually the posting starts: "Position Description Base pay is influenced..." That's weird. Let's extract a concise about the role: The Finance Operations Supervisor is responsible for the day-to-day leadership and oversight of Accounts Payable, Purchasing, Travel & Expense, Corporate Card Administration, and related disbursement operations. This role ensures efficient procure-to-pay processes, strong internal controls, regulatory compliance, and exceptional customer service for employees, vendors, and business partners.-The Supervisor serves as a key operational leader responsible for process improvement, Workday optimization, vendor management, financial controls, and staff development while supporting the organization's broader finance operations strategy. We can put that as About the role. Responsibilities: list as above. Requirements: maybe combine Experience and Education? Or separate Requirements (experience) and Qualifications (education). The instruction says use headings for Requirements and Qualifications separately if content. We have both. Thus: - Requirements: Experience bullet list. - Qualifications: Education bullet list (maybe also include preferred experience? But those are experience). Actually qualifications could include education and maybe certifications. We'll put Education under Qualifications. - Skills: list. - Benefits: list. - Pay: paragraph (maybe not list). Could be

    . - Schedule: paragraph. We must not include filler like "commensurate with experience". Not present. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We must remove boilerplate: EEO paragraph at end, also maybe "About Us" paragraph? The "About Us" is not boilerplate but could be considered fluff. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The "About Us" is not explicitly listed but could be considered boilerplate? It's about company culture. Might be okay to keep? But we have limited sections; we could incorporate some of that into About the role? However we already have About the role describing the role. The "About Us" paragraph is about flexible environment, volunteer, training, mission. That could be considered Benefits or culture but not explicitly requested. Since we already have Benefits section, we could incorporate some of that into Benefits? But the benefits listed are medical etc. The "About Us" is more about culture. Might be considered filler; better to omit to keep sections thin. Thus we will not include About Us. Now produce HTML. Structure:

    About the role

    The Finance Operations Supervisor is responsible for the day-to-day leadership and oversight of Accounts Payable, Purchasing, Travel & Expense, Corporate Card Administration, and related disbursement operations. This role ensures efficient procure-to-pay processes, strong internal controls, regulatory compliance, and exceptional customer service for employees, vendors, and business partners. The Supervisor serves as a key operational leader responsible for process improvement, Workday optimization, vendor management, financial controls, and staff development while supporting the organization's broader finance operations strategy.

    Responsibilities

    • Oversee the processing of invoices, vendor payments, ACH transactions, wires, checks, and expense reimbursements, ensuring accuracy, timeliness, and compliance with company policies.
    • Manage exception resolution, approval workflows, vendor inquiries, and payment-related escalations.
    • Lead month-end activities, including accrual support, account reconciliations, and financial reporting requirements.
    • Administer purchasing operations, including

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