SUPERVISOR, ENVIRONMENTAL SERVICES | PART-TIME NIGHT SHIFT (25462)

Job Duties

• Maintains a high level of cleanliness in assigned areas.
• Participates in staff selection process.
• Interviews candidates as needed.
• Schedules days off, holidays and vacations, ensuring that facility's needs are met in accordance with hours and position control.
• Schedules personnel to established work areas or project duties.
• Plans and coordinates project work to ensure that proper frequencies are maintained.
• Ensures that staff receives proper orientation, initial training and ongoing education.
• Ensures duty lists are revised and current at all times.
• Reviews duty lists with regular and relief associates periodically.
• Ensures that proper supply control guidelines are followed and staff is trained in the use of all chemicals.
• Approaches identification and correction of facility quality assurance concerns proactively, following up in a timely manner.
• Attends and participates in departmental staff meetings on a schedule basis.
• Attends ongoing staff development and training courses as offered by company and facility.
• Provides and monitors individual guidance and motivation to Environmental Specialists to enable each one to perform to his/her fullest potential.
• Disciplines Environmental Specialists when necessary, according to progressive disciplinary guidelines.
• Maintains attendance records and takes proactive action when patterns of absenteeism are observed.
• Keeps records and appropriate logbooks current and maintains all necessary documentation.
• Monitors service binders in assigned areas on a daily basis taking appropriate action to client concerns/comments.
• Participates in facility Quality Assurance Program as required.
• Ensures high-quality percentage of clean is maintained in areas of assignment.
• Performs Quality Assurance Inspections as assigned.
• Sets up equipment for staff.
• Maintains daily equipment use, cleaning and maintenance.
• Ensures that all equipment is clean and professional in appearance at all times.
• Prepares Environmental Specialists disciplinary and variance reports and conducts follow-up investigations as needed, reporting findings to appropriate assistant director.
• Prepares disciplinary action notices and conduct follow-up as required.
• Conducts disciplinary meetings with associates with guidance from appropriate assistant director.
• Responds to concerns and requests with a sense of urgency and takes necessary corrective action including timely follow-up.
• Assures that the integrity of security at the facility is maintained at all times.
• Handles special requests or projects and perform other duties as assigned.
• Assists Environmental Specialists on an as needed basis.
• Ensures Environmental Services office, storage and closets are clean, organized, well maintained and professional in appearance at all times.

Customer Service

• Respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness.
• All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations.

Position Qualifications

• One-year supervisory experience in housekeeping or service-related field with high customer/client contact required.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.
• Good oral and written communication skills.
• Good interpersonal skills.
• Good organizational ability.
• Speaks, reads and writes English to the extent required by the position.

Education

• A high school diploma or equivalent required.

Job Setting/Physical Demands

• All areas of Medical Center; contact with staff, patients, visitors.
• Frequent prolonged standing/walking.
• Occasionally pushes/pulls or moves/lifts heavy equipment/supplies.
• Considerable reaching, stooping, bending, kneeling and/or crouching.
• Manual dexterity and mobility.

Benefits

• Comprehensive benefits package, including a competitive medical, dental, and vision plans.
• Generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays.
• Commitment to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs.