Supervisor, Electric Field Operations (Distribution Capital Construction)

Eversource will not offer immigration-related sponsorship for this position. Applicants requiring visa sponsorship to start employment will not be considered.

About the Role

Provides leadership to ensure the safe, timely, and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience. The primary role supports the execution of large capital projects in western CT, including coordination and management of contractor workforce, material ordering, writing and holding switching orders, and scheduling/logistics between supporting Eversource departments. Multiple locations possible in Western CT.

Responsibilities

• Accountable for the safe execution of field activities. Sets safety expectations with employees. Resolves safety issues/concerns in an appropriate and timely manner.
• Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
• Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues.
• Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations. Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
• Ensures work is completed within budgetary guidelines. Prepares, reviews, and approves time, expense, materials, and other company records accurately and timely in accordance with established guidelines.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Fulfills storm duty assignments and participates in on-call rotation as required.
• Continuously monitors the work planning process from initiation to close out for department work performed.
• Serves as primary construction liaison with Customer Care, Engineering, Warehousing/Transportation, and Stations Operations organizations, as well as external stakeholders such as municipalities and other utilities.
• Ensures all job packages are construction-ready and material availability is adequate to meet the construction schedule.
• Coordinates external agencies (e.g., Telco) and internal support to ensure critical path is maintained on all large projects.
• Supports the scheduler in producing an accurate schedule encompassing all work to be performed within the planning window.
• Works closely with Outside Supervisors to address emergent issues and customer priority jobs.
• Prepares weekly/monthly status reports highlighting key performance metrics for the district.
• Fulfills storm duty assignments and participates in on-call rotation as required.

Requirements

• Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
• Strong analytical and problem-solving skills.
• Must maintain switching and tagging qualifications.
• Strong knowledge of computers and related technology; ability to learn and utilize available information technologies.
• Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
• Bachelor’s Degree or equivalent related experience required.
• Five to ten years of related experience is required. Previous experience in electric distribution is preferred. Previous experience in a supervisory role is also preferred.
• Valid Motor Vehicle License required. D.O.T. Driver’s License preferred.
• Qualified Lineman preferred.

Working Conditions

• Must be available to work emergency restoration assignments as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is conducted outside in varied conditions and terrain, including adverse weather, and in a normal office environment requiring sitting, walking, standing, stair climbing, and completion of paperwork.
• Drives to various job site locations and customer premises to supervise work and review or discuss construction job requirements.
• May work with computers for long periods during the day.
• Subject to shift work including weekends. Off-hour on-call responsibility is required on a rotational basis.
• At times requires working long hours in response to outage situations and shift coverage requirements.

Mental Aspects

• Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements.
• Requires effectively relating to customers and the general public under stressful circumstances and for prolonged periods.
• Must clearly articulate job and safety-related information to employees and address performance issues constructively.
• Requires responding to problem situations in a timely manner at all hours of the day or night.

Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Pay

Annual salary range for this position is $126,770.00 - $140,850.00. This position is eligible for a potential incentive.

Benefits

Eversource offers a competitive total rewards program. Check out the careers site for an overview of benefits programs.