Supervisor - Driving

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout-free experiences anywhere to make everyday living, working, and playing remarkable—giving us back our most valuable asset, time.

Responsibilities

• Oversee evening parking operations, supervise field staff, and coordinate parking activities during special events.
• Serve as the primary field supervisor during evening hours, ensuring efficient parking enforcement operations, customer service, and compliance with departmental policies.
• Act as the first point of contact for field personnel and coordinate event parking logistics.
• Oversee signage deployment and support weekend parking operations.
• Assist in the day-to-day management of a location, ensuring parking operations adhere to contractual guidelines, company policies, and procedures.
• Foster good client relations and promote a professional image.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of assigned locations and perform management duties as assigned.
• Courteously assist customers.
• Maintain and repair parking equipment and perform general maintenance tasks as directed by the Facility Manager.
• Report accidents, policy violations, safety hazards, or unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, and other hazards.
• Substitute for any position as necessary.
• Maintain thorough knowledge of all garage areas, major streets, landmarks, and freeways in the vicinity.
• Complete other duties as needed.

Schedule

• Wednesday – Friday: 3:00 PM – 11:30 PM
• Saturday & Sunday: 10:00 AM – 6:30 PM

Qualifications

• Minimal high school diploma or equivalent, with at least one month of related experience or training; or equivalent combination of education and experience.
• Strong oral communication: speaks clearly, listens actively, and responds well to questions.
• Strong written communication: writes clearly and informatively; able to read and interpret written information.
• Customer service: maintains a positive attitude and responds promptly to service requests.
• Adaptability: adjusts to changes in the work environment and handles unexpected events effectively.
• Judgment: exhibits sound and accurate decision-making.
• Valid state-issued driver’s license with a current address and acceptable driving record.

Physical Demands

• Frequently required to sit, stand, walk, use hands and fingers, handle objects, and talk.
• Occasionally required to climb, balance, stoop, kneel, or crouch.
• Must be able to lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.

Pay

$31.00 per hour

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts
• Long-term and short-term disability insurance
• Life insurance and accident insurance
• 401(k) retirement plan
• Paid time off

SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected classes.