Supervisor, Distribution - Redi Carpet

About the Role

Supervises multiple departments within the distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Provides direction and motivation to warehouse associates while ensuring safety, productivity, and quality.

Manages the daily scheduling, dispatch, and coordination of flooring installation crews to ensure on-time project completion. Assigns installation crews based on project requirements, crew availability, geographic location, and skill set to maximize efficiency. Coordinates with customers, property managers, warehouse operations, and installation teams to ensure materials and labor are available as scheduled. Monitors installation progress and adjusts schedules to address delays, emergency requests, and changing business priorities. Resolves customer and installer scheduling issues while maintaining high levels of customer satisfaction. Tracks crew productivity, work order completion, and scheduling accuracy while ensuring compliance with company safety and quality standards. Partners with cross-functional teams to improve scheduling processes, increase operational efficiency, and support overall business objectives.

Responsibilities

• Monitors productivity of warehouse associates and balances workload to ensure production and delivery goals are met.
• Provides training, tools, and equipment for warehouse associates to ensure tasks are completed safely and efficiently.
• Ensures all warehousing functions are running smoothly and acts as a point-of-contact for escalated issues.
• Identifies process improvements to enhance distribution center performance and the effectiveness of each department.
• Evaluates the distribution center’s alignment for efficiency and inventory management.
• Ensures all associates maintain clean work areas and follow company safety policies and procedures.
• Completes appropriate paperwork and productivity reports.

Requirements

• 5+ years of experience working in a distribution center.
• 2+ years of experience in a lead or mentorship role.
• Bachelor’s degree in a related field.
• Typically requires BS/BA in a related discipline; generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Work Environment

• Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 10% of the time.

Pay

Pay Range: $64,400.00 - $94,300.00 Annual

Benefits

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance