Supervisor - Distribution

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of air, land, sea, and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also offers related services such as warehousing, distribution, and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1,300 employees.

Responsibilities

Supervises all aspects of the Perris, California Warehouse Operations on assigned shift, including assigning, directing, and monitoring work of Warehouse associates to ensure effective customer service, quality and compliance, positive employee relations, safety, and security.

• Supervise, direct, and train Distribution Center Team Leaders and associates in performing work according to operating principles and procedures.
• Ensure compliance with applicable customer requirements, government regulations, and company policies and procedures.
• Monitor performance of DC associates to ensure achievement of KPIs.
• Maintain effective controls and records to ensure operational standards.
• Document, record, and report all discrepancies/issues to the Warehouse Manager in a timely manner.
• Train associates in effective operation, safety, and security.
• Maintain a positive employee relations environment in compliance with Company policies.
• Prepare and submit daily and weekly reports/forms in a timely manner.
• Make recommendations on daily staffing requirements based on volume.
• Maintain good housekeeping.
• Perform other duties as assigned by management to meet business demands.

Requirements

• Associate’s degree or equivalent experience in logistics, warehousing/distribution, or supply chain management.
• Minimum of two years of Distribution/Warehouse Operations experience in a team leader or supervisory position.
• Excellent written and verbal skills; strong organizational skills; attention to detail and follow-up.
• Strong computer skills (AS-400, Microsoft Word, Excel, Outlook).
• Ability to work a flexible work schedule to meet operational demands.
• Excellent interpersonal and customer service skills, with a professional, positive, and motivated demeanor.
• Bilingual fluency in English and Spanish is a plus.
• This position is 100% on-site.

Reports to Operations Center Manager.

This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.

Benefits

• Medical, Dental, and Vision benefits beginning the 1st of the month after 30 days.
• 401k with a company match.
• Flexible Spending Accounts (FSA), Health Savings Account (HSA).
• Life and Accidental Death & Dismemberment Insurance.
• Short & Long Term Disability.
• Auto and Home insurance policies.
• Commuter Benefits.
• Generous Vacation and Sick time.

Pay

Annual Salary Range: $71,000 - $72,000