Supervisor, Delivery

Overview

The Supervisor, Delivery serves as project management and operational support for complex integrated media planning initiatives, driving enterprise-wide coordination across capability teams, global markets, and client stakeholders.

Responsibilities

• Support the execution of complex cross-capability projects and support integrated program management, ensuring all tasks and deliverables are completed on time and align with established plans
• Coordinate the end-to-end delivery of projects; route work between all responsible groups in all stages of development; track key project milestones and adjust project plans and/or resources to meet the needs of clients
• Manage enterprise-wide planning timelines, deliverables, dependencies, and governance across regional and centralized teams
• Develop project scopes, project schedules, resource plans, risk and change management plans; gather and provide feedback for process improvement, project enhancement, and strategic alignment with business objectives
• Join internal and client discussions to ensure alignment to project plans, identify risks, and move forward with any escalations/resolutions needed
• Prepare regular status reports and distribute internally and externally, if necessary
• Convey project changes and updates to appropriate team members
• Participate in management, leadership, and effective communication training(s)
• Help implement workflows and quality control processes to ensure efficiency and high-performance standards
• Establish governance models and communication cadences to improve organizational transparency and accountability
• Career Development

Qualifications

• 3+ years of project management, media or ad operations, or related experience, specifically in an agency environment
• Strong understanding of integrated media planning workflows, campaign lifecycle management, and cross-channel coordination
• Working knowledge of MS Office (Excel, PowerPoint, Copilot, Teams) and project management software (e.g., Asana/Jira)
• Knowledge of and hands-on experience with a variety of project management methodologies (i.e. Agile, PMBOK, Six Sigma and SDLC)
• Project performance tracking to assess the successful completion of short- and long-term goals
• Strong communication and presentation skills
• Good time management skills and ability to manage multiple projects simultaneously
• Excellent organizational skills and relationship management skills to foster a collaborative environment
• Experience supporting technology, SaaS, or enterprise clients is a plus

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.