Supervisor- Consumer Access

About the role

Ensures team members are oriented to the department at the time of hire. Initiates and assumes responsibility for new tasks independently as appropriate and as delegated. Oversees daily financial clearance operations for assigned region/division to ensure timely and accurate processing of patient accounts.

Responsibilities

• Stays up to date with payer guidelines, managed care changes, and relevant portals; communicates updates to the team.
• Trains and evaluates team members, coordinating and setting up schedules for training and education sessions.
• Audits team performance and educate staff to maintain high accuracy standards and reduce denials and write-offs.
• Maintains rapport with ancillary departments and works with Talent Acquisition for staffing needs.
• Conducts team performance management, including scheduling, time tracking, mentoring, progressive discipline, and competency completion.
• Maintains the department’s work for accuracy and workflow.
• Monitors the department’s work for accuracy and workflow.
• Conducts team performance management, including scheduling, time tracking, mentoring, progressive discipline, and competency completion.
• Manages diverse personalities.
• Adapts in ever changing healthcare environment.
• Follows complex instructions and procedures, with a close attention to detail.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Exhibits exceptional customer service skills.
• Has advanced understanding of insurance knowledge and benefits.
• Has advanced understanding of hospital electronic medical report (EMR) system.
• Understands basic medical terminology.
• Understands government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
• Adheres to government guidelines such as CMS, EMTALA, and