Jobs · Quality Assurance · Wisconsin

Supervisor, Clinical Laboratory - Weekend PM

Abbott · Madison, WI · 1 wk ago
Quality Assurance$78k–$156k/yrFull-time

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About the role

This role will be performed during nights and/or weekend hours. The General Supervisor, Clinical Laboratory - Off-Shift directs the day-to-day laboratory operations, under the direction of the Director of Laboratory Operations (or designee). Responsibilities include the general supervision and development of laboratory staff, assuring quality standards are met, providing technical expertise to the laboratory, and serving as the liaison to various internal and external entities, as needed. The General Supervisor oversees the quality management program in the laboratory and ensures compliance with all laws and regulations required by CLIA, CAP, OSHA, and other applicable legislative organizations. This role meets the CAP requirements for General Supervisor.

Responsibilities

  • Identify and understand regulatory requirements to ensure the laboratory is compliant with all applicable laws and regulations pertinent to the management of the laboratory, including LIA, CAP, and other requirements.
  • Maintain a process for staffing, recruiting, training, evaluation of competency, and ongoing educational development in conjunction with support staff.
  • Provide supervision to the laboratory and be accessible to laboratory personnel to provide on-site consultation.
  • Evaluate equipment and supply needs of the laboratory.
  • Work with laboratory leadership to ensure expenses are within the departmental budget.
  • Assure proper ordering of supplies and equipment; monitor supply usage and variances.
  • Review test volumes with laboratory leadership to ensure appropriate staffing to maintain established turn-around-times.
  • Verify the test procedures performed and establish the laboratory’s test performance characteristics, including precision and accuracy of each test and test system.
  • Ensure the Quality Management program is maintained by following parameters for acceptable performance for the pre-analytical, analytical, and post-analytical testing processes.
  • Resolve all technical problems with the aid of technical staff and ensure remedial action is taken whenever a test deviates from the laboratory’s performance standards.
  • Ensure that all patient results are not reported until corrective actions have been taken and systems are functioning properly.
  • Identify training needs and ensure all training is performed as required.
  • Evaluate competency of all laboratory personnel and possess effective management abilities to supervise department staff and maintain budgets.
  • Verify test procedures by reviewing proficiency testing, corrected reports, incident reports, and Quality Control at least monthly.
  • Ensure the Quality Control program is maintained by following parameters for acceptable limits and levels throughout the entire testing process.
  • Sign technical training records and design training checklists.
  • Evaluate competency of all testing personnel with the help of technical staff, ensuring staff maintains competency to perform test procedures and report results accurately. Competency evaluations must include:
    • Directly observing routine patient test performance, including specimen handling, processing, and testing.
    • Monitoring the recording and reporting of results.
    • Reviewing intermediate test results, quality control records, proficiency testing results, and preventive maintenance.
    • Assessing test performance through testing previously analyzed specimens or external proficiency testing samples.
    • Assessing problem-solving skills.
    • Evaluating and documenting performance six months after initial employment and annually thereafter, or before reporting patient results if method or instrumentation changes.
  • Demonstrate exceptional leadership qualities, including attracting and retaining top talent, fostering a culture of high performance, and leading with integrity and accountability.
  • Effectively manage, support, and guide your team, including delegating tasks, assessing performance, and providing feedback and training opportunities.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Maintain regular and reliable attendance and work on a designated schedule, exclusively nights and/or weekends.

Requirements

  • Bachelor’s degree in chemical, physical, biological, or clinical laboratory/medical technology science.
  • 4+ years of experience, including high complexity testing (at least one year in molecular pathology methods) in a clinical laboratory setting.
  • 2+ years in a role with progressively increasing responsibilities, such as quality control, lead technologist, or technical specialist.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Authorization to work in the United States without sponsorship.
  • Ability to lift up to 40 pounds for approximately 25% of a typical working day.
  • Ability to work seated for approximately 50% and standing for approximately 50% of a typical working day.
  • Ability to listen and speak on the telephone while writing simultaneously.
  • Ability to operate telephone systems, computer keyboards, and printers.
  • Compliance with applicable personal protective equipment requirements.
  • Ability to work on mobile devices, tablets, or computers for approximately 75% of a typical working day.
  • Ability to grasp with both hands, pinch with thumb and forefinger, turn with hand/arm, and reach above shoulder height.
  • Ability to use various types of laboratory equipment, including pipettes, liquid handlers, analyzers, and other assigned instrumentation for extended periods.
  • Ability to perform repetitious actions using lab tools.
  • Ability to use near vision to view samples at close range.
  • May be exposed to hazardous materials, tissue specimens, instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.
  • Ability and means to travel between locations.

Preferred Qualifications

  • 1+ years of laboratory supervision experience.
  • 6+ years of experience in high complexity testing in a clinical laboratory setting.
  • Appropriate certification from nationally recognized certification agencies (e.g., ASCP) or state licensure deemed equivalent.
  • 1+ years of experience with Laboratory Information System (LIS) requirements and workflow needs.
  • 1+ years of experience working with Quality Management, including strong knowledge of laws and regulations required by CLIA, CAP, OSHA, and related organizations.

Schedule

Sat - Mon, 6:00 PM - 6:30 AM

Pay

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.

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