Supervisor, Clinical Lab

Primary Responsibilities

• Responsible for day-to-day staffing/scheduling/setting up sample run schedules.
• Ensures production work is consistently completed according to department goals.
• Ensures all case samples are processed and accounted for.
• Maintains team members' adherence to Standard Operating Procedures (SOPs) and safety procedures.
• Oversees training for new hires, working in conjunction with the lead.
• Documents nonconformance reports and corrective actions when test systems deviate from established performance specifications, as needed. Escalates protocol deviations to the lead/supervisor.
• Assists the manager in initiating and completing Corrective Action Plans (CAPAs).
• Handles employee issues, collaborating with the manager to resolve them.
• Ensures alignment with the team regarding instructions, processes, and changes.
• Meets regularly with individual team members to discuss goals and progress.
• Responsible for staff performance reviews.
• Plans and leads shift meetings.
• Keeps team morale up and maintains professionalism of team members, including by acting as a role model.
• Adheres to Departmental Expectations.
• Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action.
• Works as a go-to person when the manager is not present.
• Assists the team with day-to-day lab work.
• Approves timecards and PTO requests.
• Escalates lab issues and team concerns to the manager. Communicates the problem and suggests possible solutions.
• Understands the entire lab process and can identify and troubleshoot issues when they arise.
• Understands when and how to escalate issues appropriately.
• Makes sure the goals set by the manager for the team are being met in the lab.
• Performs and completes side projects assigned by the manager.
• Interacts with interdepartmental teams such as OPS, Accessioning, Extractions, Engineering, Stats, R&D, and Support.
• Provides direction to employees according to established policies and management guidance.
• Administers company policies that directly affect subordinate employees.
• Recommends changes to unit or sub-unit policies.
• Provides direct supervision to professional individual contributors and/or skilled, support individual contributors.
• Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.

Qualifications

• 2+ years of experience as a Medical Technologist or equivalent in a clinical laboratory environment.
• BS/BA degree (or equivalent) in Medical Technology, Biological Sciences, or a related field.
• Current MT/MLS/CLS certification preferable from ASCP, AMT, or AAB.

Knowledge, Skills, and Abilities

• Proven leadership experience.
• Able to take on projects with little supervision.
• Excellent interpersonal, communication, computer, troubleshooting, and pipetting skills.
• Experience in Molecular Biology, GMP, and QSR.
• Excellent oral and written communication skills.
• Word processing and data management skills.
• Ability to discern color visually [or be able to evaluate cellular morphology when applicable].
• Pass applicable screening assessment.