Supervisor Claims Administration

We need to output HTML fragment with sections for headings where content exists. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to parse the posting. Let's extract content: - About the role: maybe the introductory paragraph after description: "Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Legal team is looking for qualified candidates to fill an open Supervisor Claims Administration position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process." That's about the role. - Responsibilities: The list under "Job Responsibilities" includes many bullet-like sentences. We need to put them in

• . The text includes many sentences separated by periods. We'll treat each sentence as a bullet? The instruction: Use
  • for any list of duties/requirements/benefits. So we need to extract list items. The responsibilities paragraph is a long paragraph with many sentences separated by periods. We'll split into items. Let's extract responsibilities sentences: "Employee Safety, Development & Team Building - Provides employees with coaching, feedback, and developmental opportunities and builds effective teams:Demonstrates a passion for safety. Promotes and supports a culture of total safety including eliminating at-risk behaviors by conducting safety audits and inspections, eliminating hazards and near misses, and attending safety meetings.Sets clear expectations and holds employees accountable for performance as well as safety goals/targets where applicable.Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Ensures required training is successfully completed.Challenges and inspires employees to achieve business results.Accountable to ensure employees adhere to legal and operational compliance requirements, as well as safety standards.Conducts and ensures the completion of performance reviews and development plans.Provides coaching, direction and leadership support to team members in order to achieve employee, business, customer, and safety results.Leads efforts to recover outstanding damage claims by collaborating on effective billing, tracking, and collection strategies.Monitors and audits claim packages to ensure completeness and accuracy, supporting timely recovery.Assigns and manages claims referred to collection agencies and legal teams for recovery.Maintains and analyzes databases to support damage-claim billing and recovery processes.Promotes a culture of continuous improvement and safety through regular team development activities and performance feedback.Collaborates with interested, affected, or relevant parties to ensure timely and accurate invoicing and claim resolution.Monitors and manages workload to optimize staff utilization.Supports key financial metrics and ensure accuracy of department dashboards.Hybrid schedule based out of Bellevue, WA.Performs other duties as assigned." We need to split into logical items. Could treat each sentence after a period as separate bullet. But some sentences are long with colons etc. We'll just split by period and trim. Let's list: 1. Employee Safety, Development & Team Building - Provides employees with coaching, feedback, and developmental opportunities and builds effective teams 2. Demonstrates a passion for safety 3. Promotes and supports a culture of total safety including eliminating at-risk behaviors by conducting safety audits and inspections, eliminating hazards and near misses, and attending safety meetings 4. Sets clear expectations and holds employees accountable for performance as well as safety goals/targets where applicable 5. Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions 6. Ensures required training is successfully completed 7. Challenges and inspires employees to achieve business results 8. Accountable to ensure employees adhere to legal and operational compliance requirements, as well as safety standards 9. Conducts and ensures the completion of performance reviews and development plans 10. Provides coaching, direction and leadership support to team members in order to achieve employee, business, customer, and safety results 11. Leads efforts to recover outstanding damage claims by collaborating on effective billing, tracking, and collection strategies 12. Monitors and audits claim packages to ensure completeness and accuracy, supporting timely recovery 13. Assigns and manages claims referred to collection agencies and legal teams for recovery 14. Maintains and analyzes databases to support damage-claim billing and recovery processes 15. Promotes a culture of continuous improvement and safety through regular team development activities and performance feedback 16. Collaborates with interested, affected, or relevant parties to ensure timely and accurate invoicing and claim resolution 17. Monitors and manages workload to optimize staff utilization 18. Supports key financial metrics and ensure accuracy of department dashboards 19. Hybrid schedule based out of Bellevue, WA 20. Performs other duties as assigned That seems fine. - Requirements: The posting has "Minimum Qualifications" and "Desired Qualifications". We need sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. Typically Requirements = minimum qualifications. Qualifications = desired qualifications? Skills maybe separate? But we can combine. We have Minimum Qualifications list: bullet points. Let's extract Minimum Qualifications: "Bachelor's degree in business administration, finance, or related field, or equivalent combination of education and experience. Five (5) years of experience in multi-line or utility claims adjusting with 2 years supervisory experience. Strong knowledge of civil justice system, insurance subrogation, and regulatory frameworks. Self-motivated, disciplined, and effective under high-stress conditions. Proven leadership and team development abilities with demonstrated experience in personnel development, process improvement, and collaborative team management. Skilled in setting clear expectations, conducting performance reviews, and managing projects. Solid business acumen, with the ability to prioritize tasks and manage work within budget constraints. Excellent customer service, conflict resolution, and problem-solving skills. Excellent verbal and written communication skills with strong interpersonal abilities and technical writing proficiency. Strong analytical and problem-solving skills with attention to detail. Ability to work flexible hours as business needs require. Experience working with diverse partners with ability to work independently and collaboratively in team environments. Proficiency in Microsoft Office Suite (Excel, Word, SharePoint, PowerPoint)." We can put these under

    Requirements

    as a
    . Desired Qualifications: "Experience working with SAP. Experience working in Subrogation, Collection Recovery, Small Claims Court. Experience working in Insurance Adjusting. Associate in Risk Management (ARM) or Associate in Claims (AIC) Designation." We could put under

    Qualifications

    (desired). Or maybe Skills section for things like proficiency in Microsoft Office, etc. But we already have those in Minimum Qualifications. Could create Skills section for technical skills: Proficiency in Microsoft Office Suite, Experience with SAP, etc. But we must not invent sections without content. We have content for Skills? Could list technical skills: Proficiency in Microsoft Office Suite, Experience with SAP, etc. But those are already in qualifications. Might be okay to have Skills section with those items. But we need to avoid thin sections. Perhaps better to have Requirements (minimum) and Qualifications (desired). Skip Skills unless we have distinct skill list not covered. We could extract skills like "Strong analytical and problem-solving skills", "Excellent communication", etc. Those are more competencies. Might be okay to put under Skills. But we must not create sections with filler like "not specified". We have content for Skills: we can list "Strong analytical and problem-solving skills", "Excellent verbal and written communication skills", "Strong interpersonal abilities", "Technical writing proficiency", "Proficiency in Microsoft Office Suite", "Experience working with SAP", etc. However many of those overlap with qualifications. Given instruction: Prefer a few substantive sections over many thin ones. So maybe just two sections: Responsibilities and Requirements (minimum) and Qualifications (desired). Could also include About the role. We also have Schedule mentioned: "Hybrid schedule based out of Bellevue, WA." That's a schedule detail. Could create Schedule section with that sentence. Pay/Benefits: Not mentioned. So we omit those sections. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Schedule. We need to use

    for each heading. Now craft HTML. We need to ensure we don't include job ID etc. Let's write:

    About the role

    Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Legal team is looking for qualified candidates to fill an open Supervisor Claims Administration position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

    Responsibilities

    • Employee Safety, Development & Team Building - Provides employees with coaching, feedback, and developmental opportunities and builds effective teams
    • Demonstrates a passion for safety
    • Promotes and supports a culture of total safety including eliminating at-risk behaviors by conducting safety audits and inspections, eliminating hazards and near misses, and attending safety meetings
    • Sets clear expectations and holds employees accountable for performance as well as safety goals/targets where applicable
    • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions
    • Ensures required training is successfully completed
    • Challenges and inspires employees to achieve business results
    • Accountable to ensure employees adhere to legal and operational compliance requirements, as well as safety standards
    • Conducts and ensures the completion of performance reviews and development plans
    • Provides coaching, direction and leadership support to team members in order to achieve employee, business, customer, and safety results
    • Leads efforts to recover outstanding damage claims by collaborating on effective billing, tracking, and collection strategies
    • Monitors and audits claim packages to ensure completeness and accuracy, supporting timely recovery
    • Assigns and manages claims referred to collection agencies and legal teams for recovery
    • Maintains and analyzes databases to support damage-claim billing and recovery processes
    • Promotes a culture of continuous improvement and safety through regular team development activities and performance feedback
    • Collaborates with interested, affected, or relevant parties to ensure timely and accurate invoicing and claim resolution
    • Monitors and manages workload to optimize staff utilization
    • Supports key financial metrics and ensure accuracy of department dashboards
    • Hybrid schedule based out of Bellevue, WA
    • Performs other duties as assigned

    Requirements

    • Bachelor's degree in business administration, finance, or related field, or equivalent combination of education and experience
    • Five (5) years of experience in multi-line or utility claims adjusting with 2 years supervisory experience
    • Strong knowledge of civil justice system, insurance subrogation, and regulatory frameworks
    • Self-motivated, disciplined, and effective under high-stress conditions
    • Proven leadership and team development abilities with demonstrated experience in personnel development, process improvement, and collaborative team management
    • Skilled in setting clear expectations, conducting performance reviews, and managing projects
    • Solid business acumen, with the ability to prioritize tasks and manage work within budget constraints
    • Excellent customer service, conflict resolution, and problem-solving skills
    • Excellent verbal and written communication skills with strong interpersonal abilities and technical writing proficiency
    • Strong analytical and problem-solving skills with attention to detail
    • Ability to work flexible hours as business needs require
    • Experience working with diverse partners with ability to work independently and collaboratively in team environments
    • Proficiency in Microsoft Office Suite (Excel, Word, SharePoint, PowerPoint)

    Qualifications