Supervisor CIP Asset Policy and Reporting - Asset & Records Control

About the role

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.

Responsibilities

• Model FirstEnergy’s Ethics and Safety culture; foster inclusive, open communication.
• Supervise, coach, and develop team members; manage performance and coordinate training aligned to CIP Low obligations and internal controls.
• Plan work, balance workloads, and ensure on-time delivery of compliance commitments.
• Maintain and enhance FirstEnergy’s CIP Low policy suite and procedures for Transmission assets—aligned to CIP‑003 (Low) management controls including: security awareness, access management, Electronic Access/LERC for Low, Transient Cyber Assets & Removable Media, and information protection controls; integrate FE procedures for incident identification and reporting.
• Lead weekly Transmission Low Impact Change Reviews to track installations, removals, and modifications of relays/IEDs, RTUs, data concentrators, HMI/panels, protocol converters, and related devices to sustain audit-ready evidence
• Maintain systems/dashboards to track compliance and device lifecycle data; ensure data integrity across CASCADE, PowerBase, EDOA, SAP, FileNet (Content Navigator), and PowerBI.
• Prepare evidence, responses, and witnesses for Regional Entity audits/spot checks; coordinate RFIs and corrective actions; ensure Transmission evidence is complete, consistent, and traceable.
• Identify Transmission-specific compliance risks (policy gaps, control weaknesses, inconsistent field practices) and implement mitigation with measurable outcomes.
• Conduct process/control reviews across Transmission operations; identify performance gaps and drive improvements.
• Recommend improvements to installation/removal/modification workflows to reduce compliance risk and improve data quality/evidence.
• Develop KPIs and monitoring tools for planned/unplanned Transmission work and report trends to leadership.
• Cooky/Navigation/Equal Opportunity/Scam Warning Boilerplate removed.

Qualifications

• Bachelor’s degree (Information Technology, Engineering, Business Administration, or related) with 7+ years professional experience preferred; advanced degree or certifications (e.g., NERC compliance, CISSP/CISM/CRISC) are a plus.
• In lieu of degree: 9+ years directly related professional experience at an exempt level (data reporting/analysis, costing, recommendations, and subject matter depth).
• Proven ability to lead office-based teams, conduct check-ins, coach for development, and manage performance.
• Strong leadership, teamwork, prioritization, and time management skills.
• Excellent written and oral communication; effective presenter to all levels of FirstEnergy leadership.
• Demonstrated project management and multi-tasking capability in a dynamic, field-centric environment.
• Strong analytical and problem-solving skills; questioning attitude and continuous learning mindset.
• High proficiency with Microsoft Office (Excel, PowerPoint, Word) and PowerBI dashboards.
• Familiarity with CASCADE, PowerBase, EDOA, SAP, FileNet (Content Navigator).
• Experience with transmission substation and line equipment and asset attributes (e.g., protection relays/IEDs, RTUs, data concentrators, etc.).