Supervisor Certified Professional Coder

Primary Job Responsibilities/Tasks

• Provides direct supervision, mentorship, and daily operational oversight of the Lead Certified Professional Coder and coding staff
• Supports staffing, scheduling, workload distribution, and productivity management
• Affords assistance with onboarding, training, coaching, and performance evaluations of coding staff
• Promotes accountability, collaboration, and professional development within the team
• Acts as escalation point for complex coding, workflow, and operational issues

Coding & Compliance Oversight

• Performs and oversees charge review to determine appropriate CPT and ICD-10 codes for physician services
• Interprets progress notes, operative reports, discharge summaries, and charge documents to ensure accurate coding
• Ensures proper entry of data into the billing system, including codes, diagnoses, modifiers, and provider information
• Monitors patient logs and clinical activity reports to ensure all billable services are captured
• Supervises follow-up processes to ensure all services are coded and submitted for billing
• Collaborates with the Compliance Director to perform internal coding audits and quality reviews
• Ensures compliance with CMS, regulatory, and third-party payer guidelines

Education, Training & Collaboration

• Leads and supports provider education and training on coding guidelines and regulatory standards
• Serves as a liaison between coding, revenue cycle, compliance, and clinical teams
• Works closely with revenue cycle staff to resolve coding and billing inquiries
• Participates in administrative meetings, leadership meetings, and operational planning sessions

Process Improvement & Strategy

• Identifies workflow inefficiencies and recommends operational improvements
• Supports development and implementation of SOPs, policies, and procedures
• Led or supports special projects, data analysis, and performance improvement initiatives
• Actively participates in problem identification and cross-functional resolution
• Performs other related duties as required and assigned