Supervisor - Cap Rock Cabana

About the role

The Restaurant Supervisor is responsible for ensuring exceptional guest satisfaction by leading daily restaurant operations and supporting a high-performing team. This role focuses on delivering quality service, maintaining operational standards, and contributing to financial performance within the assigned outlet.

Key Responsibilities

• Oversee daily restaurant operations to ensure efficient and high-quality service
• Support and lead a motivated, well-trained team focused on guest satisfaction
• Monitor service standards and ensure compliance with company policies and procedures
• Open and close shifts in accordance with established guidelines
• Manage scheduling, staffing levels, and labor efficiency
• Aid in achieving financial goals, including revenue and cost control
• Address guest feedback and resolve service issues promptly
• Ensure food quality, cleanliness, and safety standards are consistently maintained
• Support team development through training and performance guidance
• Maintain accurate records, including schedules, check controls, and operational reports
• Respond to operational challenges such as staffing gaps or unexpected demand

Qualifications

• Must be at least 18 years of age
• High School Diploma or GED required; college coursework preferred
• Minimum of two years of food service or hospitality experience
• Food Handler’s Certificate and TABC Certification required

Skills & Competencies

• Strong leadership and team collaboration skills
• Excellent customer service and communication abilities
• Basic proficiency with Microsoft Office, POS systems, and email
• Solid understanding of restaurant operations
• Strong work ethic, reliability, and problem-solving ability

Benefits & Perks

• Medical, Dental, and Vision Insurance
• 401(k) plan with employer match
• Paid vacation and holidays
• Long- and short-term disability coverage
• Critical illness and accident insurance
• Subsidized associate housing and shuttle service (where available)
• Weekly meal subsidies
• Access to select resort amenities, including golf (based on availability)
• Retail and dining discounts at Horseshoe Bay Resort
• Discounts at Crescent Hotels & Resorts properties nationwide